About the role

Goodgear' is seeking an experienced Administration and Customer Service Officer to join our experienced team in West Gosford, NSW. This is a permanent part-time 4 day a week role. Responsibilities will be providing high-quality administrative and customer service support to our growing business. As part of our dynamic team, you will play a crucial part in supporting our sales team and managing jobs. Previous experience in the clothing, uniform and promotional product industry is desirable. Working on Fridays is essential.

What you'll be doing

Handling a variety of administrative tasks such as purchasing, invoicing, job coordination, and general office management

Providing exceptional customer service to clients via phone, email, and in-person interactions

Supporting and coordinating the production of orders from our retail stores

What we're looking for

Minimum 2 years' experience in an administrative or customer service role, ideally within a professional services or office environment

Excellent computer skills and able to follow procedures for multiple systems e.g. Hoops CRM, online uniform portals and databases.

Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines

Excellent communication and interpersonal skills, with a friendly and professional demeanour

Proficiency in Xero, Microsoft Office suite, including Word, Excel, and Outlook

Attention to detail and a commitment to providing high-quality work

A team player who is adaptable and willing to take on new challenges

What we offer

At Goodgear, we are committed to providing a supportive and rewarding work environment for our employees. We encourage a healthy work-life balance and offer flexible working arrangements to support our team. All training is provided.

About us

Goodgear is a leading provider of quality uniforms and promotional products. With over 25 years of experience in the industry, we pride ourselves on our commitment to exceptional customer service. As a growing business between head office and our two retail outlets, we are continuously seeking talented individuals to join our team and contribute to our continued success.

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.