We are seeking an energetic, curious and efficient Agency Coordinator to support our team. As Agency Coordinator, your role will be to bring structure, reliability and clarity to our everyday activities. You will support the business by creating order, maintaining workflow, and managing operational details with care. Your thoughtful communication and consistent presence will help cultivate a professional, high-functioning workplace.

About Us

Wise Up Marketing is a strategic and results-driven digital marketing agency dedicated to helping small businesses thrive. With 15 years of success, we bridge data-driven insights with intuitive marketing strategies to create sustainable, high-impact growth for our clients.

Built on the principle of “treating your business like our own,” we provide flexible, accessible marketing solutions tailored to SMEs. We are collaborative, innovative, and passionate, empowering businesses to build scalable marketing ecosystems that drive long-term success.

Please note : This is not a marketing role and the career development plan is not structured to move into a marketing function within the business.

Your Key Responsibilities

Manage agency operations including internal systems, calendar scheduling, facilities and general errands

Support client communications, including onboarding, CRM updates, and satisfaction tracking

Prepare reports, presentations, and meeting materials for strategy and leadership sessions

Monitor project timelines and tasks using Monday.com, flagging delays, keeping clients updated and keeping things on track

Assist Heads of Department with team communications, workflow and admin needs

Schedule social media content, organise digital filing, and assist with content delivery

Send client updates, run monthly website checks and undertake pre-launch website audits

Coordinate agency-led events, workshops, and internal team initiatives

Handle inbound enquiries, directing them to the appropriate team members

Maintain office supplies and logistics, supporting a welcoming and functional workspace

Contribute to continuous improvement by documenting processes and supporting system adoption

What We Offer

Work alongside a passionate Founder in a high-performing, fast-paced agency

Opportunities to support a team in a nurturing and growth focused culture

A role that will grow with you and expose you to marketing, web development, events and more

A collaborative and flexible work environment that values initiative and new ideas

Regular team strategy days, photoshoots, training, events and wins worth celebrating

A workplace that prioritises our people and looks to foster a positive experience that promotes work-life balance

What We Are Looking For

Min 2 years’ experience in admin or office support

A team player who communicates clearly and acts with initiative

Comfortable working across departments and supporting different leaders

Detail-driven, process-focused, and always ready to find a smarter way

Someone who takes ownership, brings reliability and genuinely enjoys being the go-to person

Proficient in Microsoft Office and an aptitude for learning new systems

Some exposure to cloud-based tools like Monday.Com, Keap, Hubspot, Asana etc

Curious and tech-savvy, with a willingness to explore AI tools and smarter ways to work

Collaborative, helpful and happy to jump in wherever needed

How to Apply

Send your resume and a short cover letter outlining your experience and why you're the perfect fit. Applications close on Friday, 29 August 2025, but we encourage early applications as we may move forward with the right candidate sooner. We are looking for commencement ASAP.