Illawarra Aboriginal Medical Service (IAMS) is seeking a motivated and friendly Reception & Administration Officer to join our team full time. This dynamic role will work across the organisation, supporting day-to-day reception duties, assisting with finance administration, and providing admin support to our health and wellbeing programs.

You’ll play a vital role in keeping our operations running smoothly while contributing to the delivery of culturally safe, accessible services for Aboriginal and Torres Strait Islander people in our region.

Key Responsibilities:

Provide warm, professional front desk reception services – greeting clients, answering phones, managing bookings and enquiries.

Perform general administrative tasks including filing, data entry, document preparation, and inbox management.

Support finance team with basic finance administration (e.g. invoice processing, filing, purchase orders, scanning receipts).

Assist program teams with admin support for health and wellbeing programs, including scheduling, filing documents, entering data, liaising with clients involved with the program.

Maintain accurate and confidential client and organisational records.

Work collaboratively across teams to ensure seamless service delivery and support.

About You:

Previous experience in reception, administration or office support roles.

Confident computer and data entry skills – proficient with Microsoft Office and comfortable learning new systems.

Strong interpersonal skills with a friendly, culturally respectful and client-focused approach.

Ability to manage multiple tasks, prioritise workload and work well in a team environment.

High attention to detail and commitment to confidentiality and professionalism.

A strong work ethic and willingness to learn and contribute across different areas of the organisation.

Experience working in Aboriginal health or community services is desirable.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

What We Offer:

Full-time, stable employment in a community-controlled health organisation

A positive, culturally safe team environment

On-the-job training and ongoing professional development

Opportunities to gain experience across a variety of operational areas

Salary packaging benefits to increase take-home pay

The chance to be part of a team making a real difference in the community

To apply, please send your resume and a short cover letter outlining your experience and interest in the role.