Studio Kirby is Hiring: Customer & Admin Support Coordinator
Location: Brisbane South
Industry: Photography / Creative Services
Job Type: Full-Time (Office-Based)

Are you an organised, people-focused problem solver who loves helping others and keeping things running smoothly behind the scenes? We’re looking for a full-time Customer & Admin Support Coordinator to join our growing team.

If you’re someone who thrives on clear communication, has a great phone manner, and enjoys bringing order to a busy schedule — this could be the perfect fit.

Who We Are

Studio Kirby is Queensland’s leading school photography, video, and marketing company. We work with over 200 schools across Southeast Queensland, delivering high-quality visual content with a personal touch.

Our mission is simple: Enjoy the Experience — and that goes for our team just as much as our clients.

The Role

As our Customer & Admin Support Coordinator, you’ll often be the first point of contact for our clients and community — answering questions, solving problems, and keeping the wheels turning behind the scenes. Working from our office in Brisbane’s South, you’ll support both our admin and creative teams to ensure every job runs smoothly from start to finish.

What You’ll Do

Provide friendly, professional support to schools and parents via phone and email

Respond to enquiries about photo days, orders, and products

Assist with bookings, schedules, and general logistics

Prepare run sheets, order summaries, and internal documentation

Maintain accurate databases and file systems

Support the photography team with daily admin and communication

Troubleshoot small issues before they become big ones

What We’re Looking For

Experience in customer service, admin, or office coordination roles

A confident communicator with strong written and verbal skills

Friendly, helpful, and calm under pressure

Organised and proactive — someone who likes to stay ahead of the game

Comfortable juggling multiple tasks and timelines

Strong computer skills, including email, spreadsheets, and cloud-based systems

Able to work full-time from our office in Brisbane South

Why Join Us?

Full-time, stable role in a growing creative company

4 weeks of paid leave annually

Supportive, down-to-earth team that values what you bring

Real purpose — your work helps create lasting memories for families and schools

Office culture that’s upbeat, respectful, and fun

We’re growing quickly, and this is your chance to step into a key role at the heart of it all. If you love helping people, staying organised, and being part of a positive team — we’d love to hear from you.

Studio Kirby – Enjoy the Experience