About Whitelaw Machinery
At Whitelaw, everything starts with the customer. For over 60 years, we've proudly supported Australian manufacturers with reliable, high-quality CNC machinery, lathes, mills, and industrial equipment. Our mission is simple — to provide the tools that help our customers succeed.

As a trusted name in the industry, we partner with leading global brands and back it all with local expertise, technical support, and after-sales care. Whether it’s a family-run workshop or a large-scale production line, we go the extra mile to ensure our customers get the best value, performance, and service.

Joining Whitelaw means becoming part of a team that puts people first — customers, colleagues, and community. We believe in honest advice, tailored solutions, and long-term partnerships that grow alongside our clients.

About the Opportunity

The Sales Administrator Coordinator is responsible for delivering exceptional customer service, processing orders and performing a range of administrative duties to help ensure the smooth operation of our daily business.

As a valued member of a national team servicing the industrial, commercial, defence, and education sectors, you will collaborate with both internal departments and external clients to support the entire sales and delivery process. From responding to initial enquiries and preparing supplier orders, through to coordinating deliveries with our logistics team and processing final invoicing, you will play an integral role in delivering a seamless customer experience.

This position offers an excellent opportunity to build strong relationships within the engineering machinery industry and is ideal for someone looking to develop their career in a supportive and growing business.

Duties and Responsibilities:

We are seeking a Sales Administration Coordinator to join our Hemmant-based team. In this full-time, office-based role, you’ll play a critical part in supporting the sales process and ensuring smooth administrative operations.

Your responsibilities will include:

Managing day-to-day administrative tasks

Creating part numbers and maintaining accurate order documentation

Generating and sending invoices

Placing purchase orders with suppliers

Booking freight and logistics

Managing supplier invoices

Processing and tracking customer orders

Coordinating communication between customers and internal departments

Supporting inbound/outbound sales calls

The ideal candidate will have:

Proficient in MYOB and CRM systems (essential)

Strong administrative and organisational skills

Ability to generate actionable reports

Excellent written and verbal communication skills

Proven customer service experience

Ability to work both independently and collaboratively

Experience in a similar administration or coordination role in the sales sector

Formal qualifications in business and admin are highly regarded

About You:

A team player with a can-do approach to daily tasks

Customer-focused with confidence engaging across all levels

Comfortable working in a relaxed, collaborative office setting

Able to liaise professionally with tradespeople, warehouse staff, and customers

What’s in it for you:

Competitive salary based on experience and skills

Flexible working hours within a supportive team environment

Starting bonus for the right candidate

Periodic milestone incentives

Guaranteed time off over the Christmas holiday period

Guaranteed on-site car parking

A diverse and supportive working environment where achievements and milestones are celebrated

Family Friendly Company Culture

Ready to join a company where your contribution matters and your efforts are rewarded?
Apply today to become part of our dynamic and supportive team