Position: Admin & Support Officer
Location: Kunda Park
Employment Type: Full Time or Part Time
Salary: $60,000 - $80,000

Overview:
We are seeking a highly organised, energetic Admin and Support Officer to join our dynamic team. The ideal candidate will bring great energy, a proactive attitude, and a sense of humour to the role. You will be pivotal in ensuring smooth operations by managing customer interactions, handling administrative tasks, and supporting key business functions.

Key Responsibilities:

Customer Liaison:

Communicate with customers throughout the purchasing process, ensuring queries and concerns are addressed promptly.

Maintain accurate customer records using the Pipedrive CRM system.

Invoicing and Purchase Orders:

Process invoices and purchase orders using Xero.

Ensure documentation is accurate, complete, and up to date.

General Administration:

Perform a variety of administrative tasks, including record-keeping and correspondence.

Organise and maintain the office environment to ensure efficiency and professionalism.

Supplier Coordination:

Liaise with suppliers to confirm and track material deliveries.

Ensure materials arrive on time to meet operational requirements.

Human Resources Support:

Assist with HR-related tasks, including onboarding new employees and maintaining HR records.

Logistics and Deliveries:

Coordinate and organise deliveries to meet customer and operational needs.

CRM Management:

Utilise Pipedrive CRM to ensure all customer data is accurate and up to date.

Monitor and manage the customer database to identify gaps or inaccuracies.

Reporting:

Create detailed reports for finance and sales departments.

Provide insights to help streamline processes and improve efficiency.

Skills & Qualifications:

Strong organisational and multitasking abilities.

Excellent verbal and written communication skills.

Proficiency in Xero and Pipedrive CRM (or similar systems).

Ability to work effectively under pressure and meet deadlines.

Strong problem-solving and analytical skills.

Attention to detail and accuracy in all tasks.

Proficiency in MS Office Suite (Word, Excel, Outlook).

Preferred Experience:

Previous experience in an administrative or support role.

Familiarity with CRM and accounting software.

Experience liaising with customers and suppliers.

How to Apply:
Submit your resume and a cover letter outlining your qualifications and experience to [email protected]. We look forward to hearing from you! 😊