PERSOLKELLY is excited to partner with a nationally recognised leader in the manufacturing and distribution industry to recruit a Customer Service Officer for a permanent full-time opportunity. This role is based at their Yatala office, with a 2-month initial training period in Carole Park to ensure you're fully supported and confident in your role before transitioning to the Yatala site.

If you're organised, solutions-focused, and ready to join a business that genuinely invests in its people - this is a fantastic long-term career opportunity.

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🔹 What's in it for you:

• Permanent full-time position with job security and internal progression opportunities
  
• Monday to Friday hours (8:30am - 4:30pm) - no weekends
  
• Join a supportive, high-performing team with strong training and systems in place
  
• Work with a national brand known for innovation, growth, and employee development
  
• Varied role with a mix of customer service, admin, and coordination tasks
  
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  🔹 About the Role:
  
  You'll be a key part of the Customer Service & Operations team, supporting the Customer Service Manager, Sales team, and internal departments to ensure seamless service delivery and product coordination.
  
  Key responsibilities include:
  
• Processing customer orders accurately and maintaining updated records
  
• Providing updates to customers on orders, delivery timeframes, and availability
  
• Monitoring customer stock levels and coordinating replenishments
  
• Liaising with logistics and warehouse teams to meet tight delivery schedules
  
• Managing purchase orders, packing slips, credits, and invoices
  
• Assisting with reception, phone enquiries, outbound mail, and general admin
  
• Providing hands-on support to warehouse teams during busy periods
  
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  🔹 What You'll Bring:
  
• Previous experience in customer service, administration, or logistics support
  
• Strong communication skills and ability to build rapport with internal and external stakeholders
  
• Proficiency with systems like Excel, Outlook, and ideally SAP or similar platforms
  
• A high attention to detail, strong organisational skills, and a sense of urgency
  
• Flexibility and a team-first mindset - you're happy to step in wherever needed
  
• Cert III in Business Admin (desirable but not essential)
  
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  Bonus Points If:
  
• You enjoy variety and solving operational problems
  
• You're looking for a long-term role where you can grow
  
• You thrive in a fast-paced, customer-focused environment
  
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  This is a rare opportunity to join a stable business that promotes from within and recognises dedication and effort. If you're ready for a permanent role where you'll be valued and supported from day one - apply now.
  
  📩 For more info or a confidential chat, reach out to:
  
  [email protected]
  
  Reference: 210316956 | QLD Licence: LHL-02514-D2P2F
  

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.