Company Description

Looking for a Full-time Admin Coordinator role where you’ll feel truly valued, supported, and connected to your local community? Join our community-focused practice backed by Australasia’s largest dental group!

Why join our team at 1300SMILES Springfield Lakes

1300SMILES Springfield Lakes is located at 6/31 Springfield Lakes Boulevard, Springfield Lakes QLD. A vibrant and growing suburb with easy access to public transport, shopping centres, cafes, and beautiful parks. The area offers an ideal work-life balance for professionals looking to grow their careers while staying connected to a family-friendly community.

As a valued member of our team, you'll have the opportunity to build meaningful relationships with patients and contribute to a practice that makes a real difference in people’s lives. Being part of the 1300SMILES network means you’ll also enjoy the support and stability of Australasia’s largest dental group, with a strong focus on your professional development, wellbeing, and long-term career progression.

Here’s what sets us apart:

Stability you can count on – Step into a secure, full-time permanent role with consistent hours and long-term career potential in a well-established practice.

Supportive, people-first culture – We prioritise your wellbeing and job satisfaction, offering a range of benefits and initiatives to support you both personally and professionally.

Ongoing development – Take advantage of industry-leading training, mentorship, and opportunities to grow your skills and advance your career within our network.

Local team, national support – Be part of a close-knit, community-focused practice with the added stability and resources of Australasia’s largest dental group.

Job Description

As an Admin Coordinator, you are responsible for overseeing the administrative operations within a clinical setting. This role involves managing office functions, supporting clinical staff, coordinating patient services, and ensuring compliance with healthcare regulations. The Admin Coordinator plays a crucial role in enhancing operational efficiency and delivering high-quality patient care.

Responsibilities

• Manage daily administrative operations to ensure smooth practice workflow
• Serve as the key point of contact between patients and clinical staff, addressing inquiries and concerns
• Oversee billing, insurance processing, and compliance with payer requirements
• Support patient satisfaction initiatives and manage office resources, supplies, and maintenance

Qualifications

• Proven experience in administration and/or reception, ideally in dental or medical settings
• Strong customer service, communication, and interpersonal skills
• Confident using computer software, with accurate data entry and file management skills
• Ability to thrive in a fast-paced, team-oriented environment

This is a fast-paced role where no two days are the same. Therefore, we require an experienced admin/receptionist, ideally with experience working within the healthcare industry.

Additional Information

Ready to work in a practice where people remember your name and your employer invests in your future? Join the team at 1300SMILES Springfield Lakes ​​​​​and enjoy a career that’s both meaningful and rewarding. Let’s care for our community, together. Apply today!

We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.

Check your inbox—we’re excited to connect with you!