We seek an Front of House Administrator to support a busy office.

Our ideal candidate will be professional, thrive in being organised, have excellent attention to detail, accuracy, efficiency and communication skills. You will bring a willingness to learn, a proactive approach, and a positive, customer orientated attitude.

Front of House Administrator is offered on a:

6 month fixed term position (with possible opportunity for extension)

requirement to be onsite daily.

What you will do

The Front of House Administrator serves as the first point of contact for visitors to VCEA ensuring a welcoming and professional environment. This position is responsible for managing front desk operations, coordinating meeting spaces, and providing high-quality administrative support to assist in the smooth day-to-day operations.

The role supports senior executives, staff, Board and Committee members, and guests. It requires initiative, strong attention to detail, and the ability to build and maintain positive and professional working relationships.

Due to the nature of this role, the Front of House Administrator is required to be onsite daily.

What you’ll bring

Front of House: Warm and approachable, with a natural ability to make guests feel welcome. Skilled at creating a positive first impression reflecting VCEA's values, while confidently managing guest arrivals with security and ensuring a smooth check-in process. Experienced in coordinating meeting room bookings and schedules, and ensuring spaces are clean, set up, and presentation-ready — from catering and seating arrangements to Wi-Fi access — so every meeting runs seamlessly.

Administrative: Proficient in handling mail and deliveries, overseeing inventory of stationery, kitchen, and catering supplies, and maintaining accurate records. Experienced in processing invoices, expense claims, data entry, filing, and document preparation in line with procurement and record-keeping protocols.

ICT Skills: Proficient in Microsoft Office suite (Outlook, Word, Excel) with the ability to adapt quickly to new systems and tools. Competent in managing meeting room schedules via Microsoft Outlook and coordinating technology needs for events and visitors.

Communication: Well-developed verbal and written communication skills, able to prepare clear correspondence, documents, and reports. Confident in engaging with a diverse range of stakeholders in a professional manner, both in person and through various channels.

Interpersonal Skills: Proven ability to build and maintain positive working relationships with internal colleagues and external stakeholders. Collaborative approach to working across teams to support efficient workflow and maintain a cohesive environment.

Organisation: Highly organised with excellent attention to detail, able to manage competing priorities and meet deadlines. Experienced in coordinating meetings, events, and training sessions, including catering and logistics.

Initiative and Problem-Solving: Demonstrated ability to resolve routine issues independently, exercise sound judgment, and remain calm and effective in unexpected situations. Flexible and adaptable when responding to changing priorities and peak activity periods.

Qualifications and Experience

A minimum of two years’ experience in administration, reception or Front of House role.

Ability to work in time-pressured situations, contributing positively to a team environment whilst seamlessly shifting to independent work.

Must hold and maintain a valid Victorian driver's license.

Why work with VCEA

As the peak body for Catholic education in Victoria, VCEA provides employees an opportunity to help shape the future of Catholic education across the state.

VCEA is the voice of Catholic education in State and national matters; we receive and distribute funding from state and federal governments for Catholic schools. Providing strategic leadership and planning to ensure proper governance in Catholic education statewide.

VCEA offers a central city office location, competitive remuneration (reflecting your experience), with generous benefits (including tax-advantageous salary sacrifice options), and opportunities for career development.

These benefits combined with our commitment to work life balance make VCEA an employer of choice.

A note on inclusion and how to apply

If you are ready to make a difference in Victorian Catholic education, please submit your resume and a cover letter. Your resume and cover letter should clearly demonstrate how your skills and experience align with VCEA role requirements and make you the standout applicant for this role.

For the position description, please navigate to our website: vcea.catholic.edu.au/about-us/work-with-us/#

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply.

If you would like further information about this role, or require any adaptations or additional support for your individual circumstances so you can perform at your best during the application or recruitment process please reach out to: [email protected]

We will be reviewing applications as they are received. Should we find a suitable applicant we will close the role early; therefore please don't delay your application.

Due to the volume of applications received; only successful applicants will be contacted.

Successful candidates will be required to undergo a pre-employment National Police History check, obtain a Working with Children Check and provide evidence of Australian Citizenship or Visa.