About Us

Expert Plumbing & Gas Services is a small, well-established plumbing company based in Brunswick, with an office in Northcote. We work across both commercial and domestic projects and are known for our quality workmanship and reliable service.

The Role
We’re looking for a highly organised and proactive Office Administrator to support the smooth running of our internal operations. This full-time role is ideal for someone who thrives behind the scenes—keeping systems running, paperwork in order and teams organised. You will need to think on your feet, remain calm under pressure, and deliver in a role that demands agility, problem-solving, and sharp attention to detail.

You’ll be the backbone of our admin function, ensuring our team has what they need to deliver great work. While the role is primarily focused on internal administration, you’ll also be ready to answer calls and assist our customers when needed.

Key Responsibilities

Preparing and sending invoices, and following up on overdue accounts

Maintaining supplier records and booking external services

Managing compliance documentation, licenses, and certifications

Assisting with schedule coordination and managing the team calendar

Filing, data entry, and system upkeep

Answering customer enquiries via phones and emails

Supporting internal meetings and team communications

What We’re Looking For

2+ years’ experience in administration or office support

Strong organisational skills and attention to detail

Comfortable using Outlook and web-based tools

Experience with Xero (or willingness to learn)

A proactive mindset and ability to work independently

A sense of humour and flexibility in a fast-paced environment

Perks

Flexible working options

Financial recognition for great work

Supportive team and relaxed office vibe

Occasional visits from our miniature schnauzers, Freddy and Diego