Venue: Centro 86

Role: Assistant Venue Manager.

THE COMPANY & ROLE

MUCHO is a progressive and award winning Sydney hospitality company. We are driven by creating happy communities and bringing joyful creative venues to Sydney. Our venues have won countless awards, one landing in The World's 50 Best Bars list and we create influential cult favourite products that lead the market. We love hospitality and making a difference to Sydney.

We are seeking an experienced and dynamic Assistant Venue Manager who supports the Venue Manager to achieve set targets, inspire the team, and deliver MUCHO’s service standards and guest experience. You will think deeply but act quickly on decisions, have an exceptional eye for detail and standards, and are fanatical about improving. Acting as a representative of what our business seeks to be, the Assistant Venue Manager follows up on actions and holds the team to a shared set of values.

I are empathetic and highly solution-focused, constantly seeking feedback and having real, on-the-spot difficult conversations.

ROLE RESPONSIBILITIES

Reporting:

Enter Invoices from all suppliers into DEXT and update the Invoice register by 5p.m. on Tuesdays.

Ensure the Invoice Register is being updated as ordering cycles happen.

Attend weekly meetings at HQ to review the week and discuss the upcoming week.

Generate & stay up to date with nightly reports, and provide insightful, honest & objective feedback about the shift.

Beverage Program & COGS:

Develop the new weekly special and ensure the COGs and accompanying information is sent to Cam before release.

Order all products needed for the week (Dry and Wet goods) to correct par levels.

Collaborate with the Group Operations Manager to ensure you are ordering to the correct budget.

Request new products from Group Operations Manager.

Maintain positive relationships with suppliers.

Service Standards & Guest Experience:

Constantly monitor, keeping the team accountable to our service standards.

Identify specific service issues and collaborate with the Venue Manager to resolve them.

Ensure the cleanliness of the venue and organize deep cleans.

MALTA – music, atmosphere, lighting, temperature and attitude is on point at all times.

Collaborate with Venue Manager, giving feedback and looking for areas of improvement.

Communication:

Respond to internal communications in a timely manner, in accordance to the MUCHO Communication Policy.

Manage your work email Inbox by responding to any correspondence before the end of your shift.

PERKS OF JOINING THE MUCHO TEAM

A dynamic and friendly workplace that supports diversity.

Supportive leadership team that invests in you and wants you to succeed.

In-house training and investment in upskilling.

Respectful, collaborative and supportive culture.

Generous staff discounts

EAP service for you and your immediate family members

Find out more about MUCHO and our venues here:

https://www.muchogroup.com.au