Office Administrator – Metering Western Power

The opportunity

Join our dynamic team as an Administration/Scheduling Officer, where you'll play a crucial role in supporting our new Metering contract with Western Power. We're looking for a customer service superstar and team player who thrives in a collaborative, fast-paced environment. If you love keeping things organised, solving problems before they arise, and making people’s days a little easier - read on!

Duties and Responsibilities:

Reporting to the Contracts Administration Manager, your main responsibilities will include:

Efficiently schedule and coordinate work for field technicians ensuring optimal use of resources

Proactively book appointments for field technicians, anticipating and addressing potential scheduling conflicts

Use Excel for data analysis, creating and maintaining spreadsheets and generating reports with Pivot tables

Be the first point of contact for all incoming phone and email enquiries- your warm, helpful nature sets the tone

Assist with invoicing for clients, sub-contractors and suppliers

Timesheet entry for field technicians and sub-contractors

Support the skills and training compliance for field staff

Contribute actively to team efforts in contract delivery

Provide general administrative support duties and data entry

About you

We’re after someone who brings energy, initiative, and a people-first approach to their work. Ideally, you’ll have:

Strong customer service skills and a desire to help people

A genuine team player attitude - you enjoy pitching in and helping your teammates succeed

Previous experience in an administration role

Highly developed time management skills

Excellent and effective written, verbal and telephone communication skills

Self-motivated and enthusiastic

Committed to continuous improvement

Exceptional attention to detail

Proven ability to prioritise tasks, meet deadlines, and achieve team and individual goals

Excel skills and accurate data entry

A proactive and innovative mindset

Experience using various systems and applications

Ability to work independently with minimal supervision

We love people who bring their whole selves to work—including their quirks!

In your cover letter, include a short, quirky sentence that would make our team smile. Think of it as your first chance to brighten our day!

Benefits

A secure, full-time role with competitive compensation aligned with your experience.

Enjoy the flexibility of an optional monthly RDO.

Provided uniform

Access to our Employee Assist Program (EAP) for your well-being.

Ongoing training opportunities to support your career progression.

A supportive culture that values authenticity, initiative, and collaboration

About us:

Since 1981, ETS has focused on delivering cost effective, efficient and sustainable utility maintenance services across the country. Our clients include the major utility companies covering power, water and gas; local, state and Federal Government departments; and major transport infrastructure companies servicing the rail and road networks across the country.

We are working together making communities safer through reliable and efficient services to utilities.

To apply:

If you would like to join a company with fantastic culture, career development opportunities and excellent remuneration and benefits click ‘Apply Now’ or for more information email [email protected]

We are also connected socially so check us out at www.ets.com.au or visit us on:

Facebook - @ETSInfrastructureManagement

Instagram - @ETSInfrastructureManagement

We would like to take this opportunity to thank you in advance for your application and advise that only candidates that meet the position requirements and are an Australian Resident will be contacted.