About the role

The Specialist Breast Clinic is seeking an experienced and dedicated Medical Receptionist to join our team on a permanent part time basis in Wollongong, NSW. This is an excellent opportunity to work in a supportive and collaborative environment, providing essential administrative support to our medical professionals and ensuring the smooth running of our clinic.

What you'll be doing

Greeting and welcoming patients in a friendly and professional manner

Scheduling and managing patient appointments, including booking, rescheduling and cancellations

Handling patient inquiries and providing information about the clinic's services

Maintaining accurate and up-to-date patient records and medical histories

Assisting with the preparation of patient files and medical documentation

Performing general administrative duties, such as answering phones, processing payments and managing inventory

Ensuring the reception area and waiting room are well-organised and maintained

What we're looking for

Previous experience as a Medical Receptionist or in a similar customer service role within the healthcare industry

Minimum 2 years' experience as a Medical Receptionist or in a similar healthcare administration role

Strong communication and interpersonal skills, with the ability to interact with patients, clinicians and other staff members effectively

Excellent organisational and time management skills, with the ability to multitask and prioritise tasks

Proficiency in using medical practice management software and other office equipment

Proficiency in Genie or Gentu software (essential), and experience with Medicare billing systems

A friendly, professional and empathetic demeanour, with a commitment to providing excellent patient care

Familiarity with medical terminology and an understanding of healthcare processes and procedures

Proficiency in Microsoft Office applications (particularly Word, Excel, and Outlook)

Must have valid Australian work rights

Available to work between 9:00 AM - 5:00PM, Monday to Friday (part-time hours to be discussed)

What we offer

At the Specialist Breast Clinic, we are committed to creating a supportive and inclusive work environment that values our employees' wellbeing and professional development. We offer:

Competitive rates of pay

Flexible work arrangements to accommodate work-life balance

Ongoing training and development opportunities

A collaborative and team-oriented culture

Employee assistance program and wellness initiatives

If you are passionate about providing exceptional patient care and arelooking for an opportunity to grow your career in the healthcare industry, weencourage you to apply for this role. Click the "Apply Now" button to submityour application.