Tillys Lights is a successful, well established WA family owned and operated retail lighting business.

Join the fast-paced and dynamic Tillys Lights team ensuring the continued delivery of exceptional retail and operational experiences.

We’re seeking a proactive, organised, and computer-savvy individual to play a vital role across both sales and operations functions.

Key Responsibilities

Online Order Processing & Monitoring
Ensure all online sales orders are captured accurately, tracked, and processed in a timely manner.

Warranty Claims Management
Process, document, and follow up on warranty claims—coordinating with customers, service teams, and suppliers.

Price List Management
Update and distribute accurate pricing information across the business, ensuring consistency and timely updates.

Inventory Accuracy
Investigate and reconcile inventory mismatches, working closely with warehouse personnel and sales team to maintain data integrity and resolve anomalies.

Support for Warehouse & Sales Teams
Assist with administrative tasks to facilitate seamless coordination between warehouse operations and sales functions. Provide direct support to Operations Manager as required.

Continuous Improvement
Proactively identify administrative workflow enhancements to boost efficiency and automate routine tasks.

Collaboration & Communication
Maintain open communication with internal stakeholders—Warehouse, Sales, Customer Service—to uphold operational harmony and customer satisfaction.

Website
Maintain website through monitoring and determining improvements, updating new products and changes as required

Creative
Create and maintain instore publications and signage

We are a family friendly employer and understand everyone has different hours of availability and require the flexibility to fit with their family needs. Work hours will be discussed at interview.

Please submit your Resume and Covering Letter detailing how your experience will fulfil the above job criteria.

NEED LIGHTS NEED TILLYS