Who is AO?

Advocates Online (AO) is a veteran-led professional advocacy company dedicated to supporting current and former members of the Australian Defence Force (ADF). With a mission to enhance the well-being of veterans and their families, AO is committed to helping clients understand and access their entitlements, compensation, pension and support transition from the ADF through expert knowledge, strong networks, and personalised support. Our team - comprising veterans, family members of veterans, and experienced professionals - operates nationwide, providing tailored, professional and compassionate assistance through a secure, efficient, and veteran-informed process. AO is committed to empowering veterans to thrive during and beyond their service.

Job Summary: You can work remotely anywhere in Australia with support an established and experienced team.

We are seeking a social media and marketing coordinator to promote Advocates Online as the leading professional advocacy company for Veterans.

Expectations of the role:

Manage and update social media accounts

Create, schedule, and post content including reels, stories, and highlights

Design simple graphics and videos

Monitor engagement, reply to comments/messages, and grow online community

Copywriting - Crafting compelling, concise messages tailored to different platforms and audiences

Campaign strategy - Planning and coordinating social media campaigns that align with AO goals

Performance analytics - Interpreting engagement metrics to refine content and boost results

Collaboration: Work with marketing and design teams to align social media efforts with overall strategies.

Track analytics and provide performance reports

Contribute to campaign ideas and promotions

Minimum requirements:

Experience in social media or digital marketing

Confident communicator with a creative flair

Skilled in Canva or similar tools

Reliable, organised, and able to work independently

Understanding of social media trends and audience engagement

Platform expertise: Understanding how major platforms operate —Instagram, Facebook, LinkedIn, TikTok etc.

Trend identification: Identifying emerging trends, to ensure our content is relevant and competitive

Note:

Only shortlisted candidates will be contacted.

A portfolio of work will be requested from shortlisted applicants.

Interviews will be conducted once applications are received.