Thank you for your interest in our Office Manager / Receptionist opportunity. Please see below a summary of our businesses, the roles and responsibilities of the Office Manager position and our desired requirements.

Thrive Wellness Hub was established in 2005 by Tracy & Simon Lynch and is a collective hub of allied health practitioners in Wickham. Each practitioner leases space from us and runs their own allied health business from our space. Thrive is a warm and welcoming space for members of our community who are seeking support from counsellors, psychologists, hypnotherapists, herbalists, EMDR therapists and other various allied health professionals.

FOCUS AREAS TASKS INVOLVED

Office/Premises

General housekeeping

Ensure office tech is working (printers, stereo, etc.)

Practitioners

Post Advertisement

Manage enquiries

Organise a time for inspection

Tenant agreements in place

Oversee the onboarding of new practitioners

Contractors

Manage the Halaxy booking system

Monitoring client payments

Communication (Practitioners and Clients)

Organising team meetings

Informally connect regularly with each practitioner

Answer all email, phone and website enquiries

Accounts

Invoicing and following up on invoice payments

Reconciling of accounts/expenses in Xero

Liaise with the Accountant as required

Marketing

Ensure the websites are kept up to date

Manage social media pages

Personal Assistance to Tracy Lynch

Invoice clients

Travel bookings

Send clients Zoom links for sessions

Organise training courses (venues, catering, bookings, slides, etc)

The systems/technology we currently use include:

Halaxy

Dropbox

Google Office

Xero

The ideal Office Manager will have:

Their own ABN and insurances

Experience in a similar workspace/industry

Exceptional communication skills with a wide variety of people of different ages and backgrounds

A welcoming manner as the first contact point of the business

Experience in basic accounting systems (ideally Xero)

A high level of maturity and confidentiality

An inclusive communication style

Strong spelling and grammar

The ability to manage multiple priorities

The working hours are approximately 25 hours per week.

Ideally, the hours are from 9:30 am to 2:30 pm from Monday to Friday. We are happy to be flexible with start and finish times to best accommodate the commitments of the right person.

The work location is: 9 Robert Street, Wickham, NSW