About 1st Energy

Established in 2015, we are a growing energy company currently servicing New South Wales, Victoria, Queensland, Tasmania and South Australia. We provide energy that reflects the real cost of doing business whilst providing our customers confidence and peace of mind that we care about them.

No prior industry knowledge or work experience is required, as full training is offered. We are looking for someone who is a quick learner, with good attention to detail and proficient IT skills who is a proactive, reliable professional. If this sounds like you apply now, as we are looking to fill this role immediately.

The role:

To provide assistance and administrative support to the Sales and Customer Experience teams

Answer Inbound and make outbound customer calls to verify sales and welcome customers on-board

Complete assigned daily activities using the CRM system

Assist with responding to customer enquiries that are sent to the company inbox

Use all MS Office applications to complete tasks

What makes 1st Energy a great fit for you?

You will be part of a fast-growing team that provides quality customer experience. Our team has years of experience in the retail energy industry, here in Australia and internationally and have now come together to build a better energy partner for the Australian people. If you like working with a generous, supportive, high-performing team, 1st Energy is where you want to be!

In addition, we offer:

Opportunity to be a part of a dynamic energy retailer

The ability to grow and progress within the business

Drinks, fruit, and snacks ordered for the business each week

Great team

Full training & ongoing development

Supportive, flexible & fun environment

What do I need to have?

A love for talking to customers

Passion and a determination to deliver excellence in customer service

Energy industry experience preferred (not 100% required)

A can do, flexible, proactive attitude

Able to juggle conflicting priorities and maintain a positive demeanour

Professionalism with strong written and verbal communications skills

To apply please send us your CV and a cover letter (250 words or less) emphasising why you are suitable for this role.