Sales & Administration Coordinator – Work from Home with Total Flexibility

Join a supportive and friendly small team — all based in Melbourne, Australia — in a role that offers full-time flexibility and the comfort of working from home.

About the Role

We’re looking for a highly organized and proactive Sales & Administration Coordinator to support our growing IT services business. This role is perfect for someone who thrives in a structured yet flexible environment, enjoys variety in their day, and values the ability to work from home full-time — ideal if you have other commitments such as a young family.

You’ll be the go-to person for sales support, client communications, accounts administration, and project coordination, playing a key role in keeping things running smoothly behind the scenes.

What You’ll Do

Answer and manage client enquiries via phone and email (sales and accounts) — must be confident and professional on the phone.

Prepare and issue quotes for IT solutions including computers, networking gear, VOIP, NBN, and fibre.

Manage procurement, invoicing, and client orders.

Follow up on sales opportunities via Zomentum.

Support project coordination including scheduling, client communications, and documentation.

Oversee accounts receivable, monthly invoicing, and payment processing.

Keep processes, contracts, and ticketing up to date.

What We’re Looking For

Previous experience in administration, accounts, or sales support roles.

A friendly, professional communicator with strong organizational skills.

Confident and comfortable on the phone with clients.

High attention to detail and ability to manage competing priorities.

IT industry experience is beneficial but not essential — we’ll provide support and training to help you succeed.

Comfortable using Microsoft 365; familiarity with ConnectWise, Proposify, Zomentum, WHMCS, Xero, or Stripe is a plus (training provided).

Why Join Us?

100% remote role with total flexibility, ideal for balancing family and career.

Work with a supportive and friendly small team based in Melbourne.

Learn and grow — no IT background required, we’ll help you build your knowledge.

Exposure to a variety of business systems and IT services.

Stable, full-time position with opportunities for growth and development.

Ready to apply?
If you’re looking for a rewarding full-time role with the flexibility to fit your lifestyle, we’d love to hear from you. Apply now and join our Melbourne-based team delivering outstanding service to clients.