Experienced Disability Support Worker – Complex Care

📍 Coffs Harbour & Grafton, NSW
📅 Immediate Start Available
💼 Casual, Part-Time & Full-Time Positions

SCL Support Services is a trusted NDIS-registered provider committed to empowering people with disabilities through compassionate, person-centred support. We are currently seeking dedicated and experienced Disability Support Workerswith a strong background in complex care to join our expanding team in Coffs Harbour and Grafton.

About the Role

You will be working with participants who require a high level of support due to complex health needs, behavioural challenges, dual diagnoses, or restrictive practices. You’ll play a critical role in helping them live safely, independently, and with dignity in the community or within their own homes.

Duties may include:

Personal care (including PEG feeding, continence management, bowel care)

Manual handling and mobility support (hoisting and transfers)

Medication administration and monitoring

Implementation of Behaviour Support Plans (BSPs)

Supporting participants with social and community access

Domestic duties and meal preparation

Documenting shift notes, incident reports, and risk escalations

Working collaboratively with families, medical professionals, and allied health teams

Essential Criteria

To be successful in this role, you must have:

Minimum 12 months’ experience in a similar complex care setting

Strong understanding of positive behaviour support, trauma-informed care, and person-centred practices

Experience implementing restrictive practices under Behaviour Support Plans

Cert III or IV in Disability, Aged Care, Individual Support, or related fields

Current First Aid & CPR Certificate

Current Working with Children Check (WWCC)

Valid NDIS Worker Screening Check

Current National Police Check (within the last 12 months)

Unrestricted Australian Driver’s Licence and reliable vehicle with comprehensive insurance

Completion of NDIS Worker Orientation Module

Completion of infection Control Module

Desirable (Highly Regarded)

PEG feeding, catheter care, bowel care, seizure management experience

Experience with non-verbal communication strategies (e.g., PECS, AUSLAN, or communication devices)

Medication administration training

Manual handling certificate

Mental Health First Aid

Knowledge of incident reporting and documentation requirements

Lived experience or experience working with Indigenous, CALD, or LGBTQIA+ participants

Compliance Requirements

This role involves working with vulnerable people. Before commencement, successful applicants will be required to complete or provide:

NDIS Worker Screening Check (must be cleared before commencing shifts)

Working with Children Check (NSW)

National Criminal History Check (dated within 12 months)

Right to Work in Australia documentation

Medical clearance (if required based on participant needs)

Participation in internal training and ongoing compliance refreshers

Why Join SCL Support Services?

Be part of a growing, family-run organisation that truly values its team

Work in a collaborative, inclusive, and supportive environment

Paid induction and access to ongoing professional development

Opportunities to work across a variety of shifts – including active overnights, 24/7 complex supports, and community access

Consistent rostering and participant matching based on skills and values

Make a real and lasting impact in the lives of people with disabilities

How to Apply

If you're passionate about complex care and want to be part of a team that genuinely cares, we want to hear from you!

📧 Send your resume and cover letter to: [[email protected]]
📞 For enquiries, contact us on: 0481 213 622
🌐 Visit us: [www.sclsupportservices.com.au]

SCL Support Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and participants.