Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY Ability...

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.

The BUSY Group is an Equal Employment Opportunity organization and is committed to achieving a diverse workforce. We strongly believe in an inclusive workforce and encourage applications from people with disabilities, First Nations People and people from culturally diverse backgrounds.

A bit about the role...

You will be leading our Inclusive Employment Australia program here at BUSY Ability, As Operations Manager, you’ll take the lead in managing 9 Employment Service Areas around Australia. You’ll be responsible for the strategic and operational oversight of the program—driving high levels of performance, compliance, and impact that makes a significant difference in our communities. From leading high-performing teams to building strong relationships with stakeholders, this role is your opportunity to lead with purpose and shape the future of inclusive employment.

Why you’ll love this role?

• You'll be leading one of Australia’s most meaningful employment initiatives — helping people of all abilities and backgrounds access life-changing work.
• You’ll have autonomy to influence and expand the program in alignment with your leadership vision.
• Every day is different — from collaborating with government stakeholders to mentoring leaders, you’ll drive outcomes on a wide scale.
• You'll work with a passionate, professional team that genuinely believes in people and the power of employment to transform lives.

This position is full-time, fixed-term role until October 2030 with possibility of extension, based in Sydney.

BUSY Benefits…

• Competitive salary: Circa $130k + super + NFP salary sacrifice + car
• Training and Professional development commitment
• NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card!
• Career progression and internal transfer opportunities
• BUSY Benefits program
• Employee Assistance Program
• Work as part of a team whilst working autonomously with your clients!
• Paid Parental Leave, Retail Discounts, Annual My BUSY Day

A bit about you…

• Minimum 3 years proven leadership experience, ideally in employment or community services
• Strong knowledge of compliance, audits, and service delivery standards
• Experience managing budgets, team performance, and strategic plans
• Valid Working with Children Check/Blue card with National Crimcheck with no disclosable outcomes
• Highly preferred one of the following
• Relevant work experience in the Employment Services industry or related industries;
• Certificate IV in Employment Services, Certificate III or higher in Disability Services, or related qualifications (leadership, community services, career development, counselling, education, aged care, HR, youth or social work, human services, psychology or business);
• Relevant lived experience with a disability (includes family members)

Next steps...

Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening including, criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.