Production Manager – Automotive Repairs
Queanbeyan-based | Work with a growing, national business

About the Opportunity
Bears Auto Group is expanding, and we’re looking for a hands-on Production Manager to lead day-to-day operations at one of our fast-paced vehicle repair facilities.

This is your chance to join a growing organisation with a young and enthusiastic leadership team that values collaboration, career progression, and innovation. You'll gain exposure to smash repairs, hail repairs, and advanced repair techniques—with opportunities to upskill, contribute to a national network, and help shape your own career path within the group.

What You'll Be Doing
You’ll take ownership of the entire repair workflow, ensuring vehicles are repaired safely, efficiently, and to a high standard—while leading a team and maintaining strong communication with customers and internal management.

Key Responsibilities

Team Leadership & Workflow

Lead, coach, and support a team of automotive technicians and trades

Assign jobs and manage repair schedules to ensure timely completions

Ensure the iBody management system is consistently updated with accurate and current job data

Ensure repair processes are being followed and identify any issues or inefficiencies slowing production

Operations & Compliance

Oversee the daily operation of the workshop

Organise and coordinate sublets to ensure smooth job progression

Arrange parts inventory and procurement, including ordering supplement parts as needed

Work closely with the Site Manager and the business’s Operations Manager to ensure site efficiency

Assist with vehicle handovers on occasion

Add additionals through iBody where necessary

Ensure WHS compliance and maintain a safe working environment

Customer Experience

Be a key point of contact for customers and work providers

Provide accurate repair updates and timeframes

Handle any concerns or issues professionally and promptly

Quality Control

Conduct inspections to ensure repairs meet company and industry standards

Drive continuous improvement and maintain high customer satisfaction

What We're Looking For

Must-Have Skills & Experience

Experience in automotive smash repairs (smash or hail)

Strong leadership and team supervision ability

Organised and proactive with excellent time management

Clear communicator, both with customers and technicians

Confident decision maker under pressure

Nice to Have

Trade qualifications or hands-on repair experience

Prior experience in a similar production/site management role

Exposure to Ibody or similar estimating software or repair tracking systems

Why Join Bears Auto Group?

Join a national business with a clear growth plan

Career planning and development is part of our culture

Be part of a team that values transparency, initiative, and performance

Work alongside a motivated and supportive leadership group

Exposure to advanced automotive technology and repair processes

Other Opportunities Available We're also hiring for:

Strip and Fit / R&R Technicians

Vehicle Detailers