Do you have an interest in administration and providing great customer service?

We have a wonderful opportunity for an experienced Reception and Administration Assistant to join our Snowy Monaro team based in our centrally located Cooma office. This role will be full-time, working Monday to Friday, where you will use your advanced customer service skills to provide a welcoming face to our organisation.

About the role:

You will play a vital role in ensuring that clients, employees and members of the public are addressed in a polite, friendly and efficient manner. You will be responsible for a wide range of administrative tasks, including responding to client enquiries, preparation of documentation and various other administrative tasks as required. Your attention to detail, speed and accuracy, and extensive experience in data entry will see you succeed in the role.

The base salary for this role is between $68,000 to $74,000 (plus superannuation) dependent upon relevant experience and qualification.

As the successful candidate, you will have:

• Demonstrated experience in a customer facing role dealing with a variety of people.
• Strong organisation and process-oriented skills.
• Proficient administrative skills in data entry and collation.
• Ability to prepare and maintain documentation with attention to detail.
• Dedication to providing exceptional customer service.
• Experience in the use of MS Word, Excel, Outlook and databases.
• Excellent communication skills both written and verbal.
• Ability to set priorities and meet deadlines.
• Awareness and knowledge of confidentiality and privacy practices.

If successful, you will be required to provide evidence of at least two (2) doses of a COVID-19 vaccination, an NDIS Worker Screening Check, Working with Children Check, and valid Driver Licence prior to commencing employment.

How will I be recognised and rewarded?

At The Trust, we are person-centred, and people focused. As such, we reward you with a range of comprehensive benefits including:

• Access to attractive salary packaging options with tax-free earning up to $15,900 per annum.
• 5 weeks of annual leave per annum (that's an extra week of rest & relaxation!).
• Exclusive access to our Fitness Passport Program to prioritise your health and wellbeing.
• A paid day off to celebrate your birthday with family and friends.
• Flexible public holiday leave options to recognise days of cultural or religious significance.
• Endless learning and development with options to undertake a range of internal and external training courses.
• Access to an Employee Assistance Program for you and your family.

Where to from here?

If this opportunity aligns with your aspirations, we would love to connect with you. Apply now, by submitting your resume and cover letter outlining how your skills and experience align with the above criteria. For further details about the role, please contact Jo Mizon, Administration Manager at [email protected].

Applications close 11 August 2025 at 5pm.