Customer Service

Northern Hire Group Pty Ltd
Echuca, VIC
A$35-$45 p/h
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 3 days ago


About the role

We are looking for an enthusiastic and customer-focused Customer Service representative to join our team at Northern Hire Group Pty Ltd in Echuca, Victoria. This full-time role will involve providing exceptional service to our valued clients and supporting our sales and administration processes.

What you'll be doing

Manage incoming customer inquiries and requests via phone, email and in-person

Process sales and rental transactions accurately and efficiently

Provide product information and advice to customers

Assist with administrative tasks such as data entry, filing and inventory management

Liaise with internal teams to ensure customer needs are met

Contribute to a positive team environment and continuous improvement initiatives

What we're looking for

Previous experience in a customer service or client-facing role, preferably in a sales or administrative environment

Strong communication and interpersonal skills, with the ability to build rapport with customers

Excellent problem-solving and decision-making abilities

Proficient in using computer systems and office software

A positive, helpful and team-oriented attitude

Strong organisational skills and attention to detail

What we offer

Competitive salary

Opportunities for career development and training

A collaborative and supportive work environment

Employee discounts on our range of products and services

Health and wellbeing initiatives to support your work-life balance

About us

Northern Hire Group Pty Ltd is a leading provider of equipment rental and sales services in regional Victoria. With over 20 years of experience, we pride ourselves on delivering exceptional customer service and innovative solutions to our diverse client base. Our company values of integrity, innovation and community underpin everything we do, and we are committed to creating a great place to work for our employees.

If you are passionate about customer service and eager to join a dynamic and growing organisation, we encourage you to apply now.

Please apply via email with cover letter outlining your suitability for the position and a current resume.


About Northern Hire Group Pty Ltd

Echuca, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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