Customer Service
Northern Hire Group Pty Ltd
Posted 3 days ago
About the role
We are looking for an enthusiastic and customer-focused Customer Service representative to join our team at Northern Hire Group Pty Ltd in Echuca, Victoria. This full-time role will involve providing exceptional service to our valued clients and supporting our sales and administration processes.
What you'll be doing
Manage incoming customer inquiries and requests via phone, email and in-person
Process sales and rental transactions accurately and efficiently
Provide product information and advice to customers
Assist with administrative tasks such as data entry, filing and inventory management
Liaise with internal teams to ensure customer needs are met
Contribute to a positive team environment and continuous improvement initiatives
What we're looking for
Previous experience in a customer service or client-facing role, preferably in a sales or administrative environment
Strong communication and interpersonal skills, with the ability to build rapport with customers
Excellent problem-solving and decision-making abilities
Proficient in using computer systems and office software
A positive, helpful and team-oriented attitude
Strong organisational skills and attention to detail
What we offer
Competitive salary
Opportunities for career development and training
A collaborative and supportive work environment
Employee discounts on our range of products and services
Health and wellbeing initiatives to support your work-life balance
About us
Northern Hire Group Pty Ltd is a leading provider of equipment rental and sales services in regional Victoria. With over 20 years of experience, we pride ourselves on delivering exceptional customer service and innovative solutions to our diverse client base. Our company values of integrity, innovation and community underpin everything we do, and we are committed to creating a great place to work for our employees.
If you are passionate about customer service and eager to join a dynamic and growing organisation, we encourage you to apply now.
Please apply via email with cover letter outlining your suitability for the position and a current resume.
About Northern Hire Group Pty Ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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