About Us

Station Square Dental is a modern, highly rated dental clinic located in the heart of Oakleigh. With over 400 five-star Google reviews, our reputation is built on trust, results, and genuine care. We’re now looking for a warm, confident communicator to join our team in a part-time, phone-based role focused solely on patient calls — no front desk or face-to-face patient duties required.

About the Role

This is a phone-only role, based onsite at our Oakleigh practice. You’ll be speaking to patients who’ve previously enquired about treatment (cosmetic, orthodontic, or implant), as well as reactivating lapsed patients and following up on outstanding treatment plans. Your job is to get them booked in — and help them take that next step in their dental care journey.

Key Responsibilities

Outbound calls to warm leads for cosmetic, orthodontic, and implant treatments

Reactivating patients who are overdue for check-ups or hygiene appointments

Following up on unaccepted or incomplete treatment plans

Recording accurate notes and following up consistently

Working towards achievable booking targets

Collaborating with the clinical and front office team behind the scenes

What We’re Looking For

Experience in a dental setting and a knowledge of dental procedures is essential (treatment coordinator, receptionist, or dental assistant)

At least 2 years’ experience in phone-based appointment setting or call centre work

A warm, engaging phone manner and confidence in discussing treatment options

Excellent follow-up and organisational skills

A reliable, team-focused attitude and strong attention to detail

Motivated by achieving targets and helping patients take action

What We Offer

Part-time role (minimum 2 days per week, flexible for the right candidate)

Onsite only – no work-from-home and no front desk work

Competitive hourly rate plus monthly bonuses based on performance

Supportive team culture and ongoing training

A fulfilling role helping patients prioritise their health and confidence

A modern, digital clinic with a strong reputation

Apply Now

If you have dental and phone experience and love helping people take action on their treatment, we’d love to hear from you.