If you want to make a difference by having a positive impact on peoples’ lives, then a career with Independence Australia Group may be for you.

About us
Independence Australia Group is a social enterprise that provides choice for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community.
As a social enterprise, we redistribute the surplus funds generated through the sale of over 12,000 healthcare products, mobility aids, and equipment into programs that support people living with a disability. We are one of Victoria's largest NDIS providers of specialist disability in-home and community supports, offering a unique combination of core supports and consumables to NDIS participants. To read more about us, visit independenceaustralia.com.au.

About the role
We are seeking a highly organised and motivated Assistant Warehouse Manager to join our Products - Warehouse team. Reporting directly to the Warehouse Manager, you will support day-to-day operations across receiving, inventory control, freight coordination, staff supervision, and compliance with safety and quality standards.

This is a hands-on leadership role that requires operational expertise, strong communication skills, and a proactive approach to continuous improvement.

Key Responsibilities

• Assist in coordinating warehouse activities including receiving, picking, packing, dispatch, and stock control.
• Supervise and support warehouse staff, ensuring safe and timely completion of daily tasks.
• Liaise with freight providers and suppliers to manage deliveries and resolve logistics issues.
• Operate across all warehouse functions including forklift use and manual handling.
• Maintain equipment, cleanliness, and operational zones.
• Ensure ERP and warehouse systems are used accurately for order processing and stock tracking.
• Support KPI monitoring (e.g. pick accuracy, order fulfilment, turnaround time).

About you
You are a detail-oriented and safety-conscious warehouse leader who thrives in a fast-paced environment. You’re confident working both independently and as part of a collaborative team, with the ability to guide and support others while managing your own responsibilities.

Essential Skills & Experience

• Minimum 2–3 years' experience in warehouse operations, with supervisory or team lead exposure.
• Strong understanding of inventory handling, warehouse systems, and ERP platforms.
• Current forklift licence (reach and counterbalance).
• Experience across receiving, dispatch, and inventory control.
• Knowledge of WH&S legislation, compliance, and quality control procedures.
• Excellent time management, communication, and problem-solving skills.

Desirable Qualifications

• Certificate III in Warehousing Operations, Logistics, or similar (or equivalent experience).

Why work with us

As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group, including:

• Increased your take-home pay by up to $5900 by using our salary packaging benefit.
• Discounts on a wide range of products

Work with Purpose
Are you looking for a rewarding career that makes a positive impact on people’s lives? Join the Independence Australia team to help thousands of Australians living with disability and personal need lead fulfilling and independent lives.
Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles:

• Customer Centric: Ensuring that customers have choice and control is paramount in our decision making.
• Valued People: Encouraging and rewarding innovation and excellence, recognition, and feedback.
• One Organisation: Sharing a common purpose supported by positive contributions, clear responsibilities, and accountability.
• Strive for Excellence: We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.

For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.

Commitment to Diversity

Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.