Fast paced retail business is seeking a Sales Analyst to join our expanding team.

The candidate will possess skills in market research, data analysis, strategic planning, and effective communication to support sales and marketing initiatives to assist the Manager and Managing Director to uncover strategic insights and ultimately operational growth:

The key skills we are searching for are as follows:

Market Research & Customer Insights – Analyzing local demand, customer preferences, and industry trends in dry cleaning services.

Sales Performance Analysis – Evaluating revenue, customer retention, and seasonal trends to optimize pricing and promotions.

Pricing & Profitability Strategy – Assessing service costs and competitor pricing to recommend optimal pricing models.

Business Development Support – Identifying opportunities to expand services, introduce loyalty programs, and increase market share.

CRM & Customer Data Management – Using customer databases and sales software to track retention and improve service offerings.

Advertising & Promotions Analysis – Measuring the effectiveness of marketing campaigns, special offers, and online advertising.

Operational Efficiency Insights – Providing data-driven recommendations to streamline workflow and improve customer experience.

Digital & Social Media Analytics – Monitoring customer engagement through online platforms and digital marketing efforts.

Financial & Budget Analysis – Assisting in sales forecasting and budget planning to maximize profitability.

Communication & Stakeholder Engagement – Presenting sales reports and insights to management to guide business decisions.