Logo for Customer Support – Aquatics Industry

Customer Support – Aquatics Industry

AUSTSWIM
Clayton, VIC
A$55,600 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
Hybrid

Posted 5 days ago


· Wellington Rd, Clayton

· Industry leader in learn-to-swim education

· WFH 2 days a week (once established in the position)

· Full-time Mon-Fri 9-5

· Passionate staff group that cares about the aquatics industry and each other

· $55,600 + Super

· On-site parking

Join AUSTSWIM’s head office in Clayton supporting swim teachers during their learning journey and career. No nights. No weekends. Just meaningful work, in a passionate and vibrant team.

Who We Are

AUSTSWIM is Australia’s leading provider for swimming and water safety education. With a proud 45 year legacy of training the nation’s aquatic educators, we’re on a mission to prevent drowning and promote safe aquatic activity.

What Will You Be Doing?

Working in our modern head office, you’ll be the first point of contact for our students and swim teachers - handling enquiries via phone and email.

From guiding someone through their first steps in becoming a swim teacher, to assisting a veteran teacher upskill or renew their AUSTSWIM licence, you’ll be at the forefront of supporting the aquatics industry.

Whilst this is a busy role, the small friendly team work very collaboratively and share the workload to ensure all team members are supported.

Your Skills

We would love to welcome someone who is already in aquatics or education, however full training is provided, so industry experience is not essential. Communication skills, multi-tasking and computer literacy are primary focuses of recruitment. Familiarity with HubSpot and aXcelerate would be beneficial.

Why Join AUSTSWIM?

AUSTSWIM have a staff benefits program in place with a focus on providing an inclusive and supportive work environment:

Once established in the position, there will be an opportunity to work from home 2 days per week (F/T in-office is also available)

3 days extra paid leave during Christmas closure

2 paid Wellbeing Days each year

Employee Assistance Program

Applying to AUSTSWIM

AUSTSWIM is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment including comprehensive reference checks, a ‘working with children’ check and/or a ‘national criminal history record’ check. Applicants must have full and ongoing work rights to be considered for this position.

Join the AUSTSWIM customer service team and support thousands of Australians who teach others to swim. Apply NOW via Seek.


About AUSTSWIM

Melbourne, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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