Our Company:

LiFE Architecture is a design focused practice with strong client relationships and a high build rate on designed projects. We have diverse sector expertise across; multi-residential, high-end single residential, education, aged care, retirement, seniors living, health, commercial, institutional and hospitality.

The LiFE group includes several complementary businesses under its umbrella, operating from the same office, including SORA Interior Architecture & Design, Detail Furniture & Lighting, Ground Landscape and Fynnan Construction.

Our Culture:

Our success is deeply rooted in our culture. We are a business comprised of a multi-dimensional team with a shared passion for design and life.

Based in our new state-of-the-art workspace in Abbotsford, our office and surroundings emulate the diversity, creativity and authenticity of our work, people and culture.

The Role:

Working alongside our external IT team you will assist our creative team of designers and technicians providing hands on IT Support to ensure the smooth running of the Microsoft Desktops and wider Microsoft Network. This is an excellent opportunity for fresh graduates or soon-to-graduate students completing an Information Technology-based course to kickstart their careers in IT, with the opportunity to grow into more advanced responsibilities over time.

Key Responsibilities:

End-User Support & Troubleshooting

Act as the first point of contact for technical support requests from internal users.

Provide basic troubleshooting for hardware, software, and network issues.

Set up, configure, and deploy Windows 10/11 devices and peripherals (printers, scanners, monitors).

Assist users with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).

Infrastructure Support

Assist in the configuration and support of on-premises infrastructure running on Hyper-V hosts and iSCSI SAN.

Monitor and check backup solutions (e.g., Veeam Backup) and perform file restores when required.

Assist in managing Active Directory users, groups, and Group Policies.

Routine IT Tasks

Monitor system alerts, perform health checks on servers and networks, and escalate issues where necessary.

Maintain an inventory of IT equipment and software licenses.

Assist with patch management and system updates for servers and client machines.

Support mobile devices and ensure they comply with company security policies.

Project & Communication

Handle follow-up technical issues and participate in resolving them to completion.

Document solutions and contribute to internal knowledge bases.

Provide regular updates to Team Leads and participate in project-related tasks.

Requirements:

Technical Skills

Basic knowledge of Windows 10/Windows 11 environments.

Foundation knowledge of Windows Server, Hyper-V, and backup solutions like Veeam.

Exposure to Active Directory, Microsoft Entra ID (formerly Azure AD), and Group Policy management.

Familiarity with Microsoft 365 administration is a plus.

PowerShell/scripting knowledge is advantageous.

Proficient with Microsoft Office Suite – Word, Excel, PowerPoint, SharePoint, OneDrive, and Teams.

Soft Skills

Strong focus on customer satisfaction with a professional and approachable attitude.

Excellent verbal and written communication skills.

High attention to detail and accuracy in completing tasks.

Ability to work independently and prioritise tasks effectively.

A friendly and down-to-earth personality who can work well in a team and handle challenges with a sense of humour.

The Benefits:

As a team, we celebrate our successes, our differences and our synergies. We offer a great range of employee benefits including; flexible working conditions, gym memberships, weekly massages, masterclasses and weekly upskill forums, cinema nights, regular sporting activities, events and getaways, and much more.

With an intentional flat management structure LiFE provides opportunity, skill development and fast career growth. We pride ourselves on promoting a collaborative approach that not only supports our staff, but encourages opportunities to develop skills and talents within a close-knit inclusive environment.

How to Apply?

We are proud to be an equal opportunity employer and are committed to fostering a work environment that is inclusive, supports flexibility, and welcomes diversity.

To become part of an innovative company which promotes an exciting supportive and inclusive culture please press the ‘Apply’ button, attach your folio and resume (ensure these are compressed to 2MB to comply with the file uploads).

Note to Agencies: thank you for thinking of us. We do endeavour to fill our opportunities through direct channels wherever possible, however, if we find that we do need agency assistance, we’ll be in touch.