Sales Support Coordinator

The Flooring Co. is Australia’s leading supplier of architectural cork for sustainable commercial and residential interiors.

Partnering with reputable European manufacturers, focused on using renewable and recycled raw materials and innovative production techniques to create the highest quality sustainable surfaces.

We are a collaborative, independent family-owned company, built on honesty, integrity and transparency. Our main focus is our customers’ experience whilst working amongst an inspiring and creative environment and great team culture.

We are excited to offer a wonderful opportunity to join our growing family, based at our headquarters in Noosaville.

Your role will work closely with and support our National sales team whom are based throughout Australia, with meticulous sales administration contributing to the growth of our business.

Your Responsibilities:

Quotations – prepare and deliver accurate quotations without delay detailing project and product specific requirements

Orders – process and dispatch orders and order confirmations accurately and without delay and within the required timeframe

Project Management - effective communication and knowledge of internal and external stakeholders to ensure successful project delivery for the Sales team

Samples – manage Sales team sampling needs in an accurate and timely manner including requests, loans, packing, dispatching and maintaining packaging and stock levels

Admin – support the Sales team with a high level of verbal and written communication, time management and follow up skills

Customer Service - answer phone and email enquiries promptly and professionally at all times

Trip planning support

Maintain our ERP and CRM accurately and monitor product stock levels

Assist with event planning and execution when required

Product and brand knowledge and self-education

Qualifications and Experience:

Demonstrated experience in a similar role, preferably within the architectural and interiors industry and in a fast-paced environment

Highly organised with meticulous attention to detail yet efficient

Strong time management, follow up and problem solving skills with the ability to prioritise competing deadlines, multitask and refocus as demands shift

High level of professionalism, communication and interpersonal skills both verbal and written and a strong sense of integrity

Proactive, results driven, enthusiastic, committed and self-motivated with the desire for continual evolution

Highly accurate and fast data entry and ability to organise and maintain systems

Strong ability to deal with and resolve difficult situations, challenges and conflict

Tech savvy and proficient with Microsoft suite, ERP and CRM software and quick to learn new software

The ability to work autonomously and remotely from the Sales team whilst striving for team and company goals as well as working as part of a team in HQ

Full employment rights to work in Australia

As we are a growing business, there is opportunity to grow and progress your career within our company. Full on the job training provided. Salary is commensurate based on your experience and qualification.

Apply

If this sounds like the right fit for you submit your CV and a cover letter introducing yourself, your experience and how you will contribute as a valuable team member. Only shortlisted applicants will be contacted.

***NO RECRUITMENT AGENCIES***