Company: Vertical Gardens Australia (VGA)

About Us:

Vertical Gardens Australia are specialists in the supply, manufacture, installation, and maintenance of vertical gardens across Australia. We are committed to transforming spaces and contributing to a greener planet. We are passionate about our mission to greenify the world!

We’re a small, hands-on team looking for a friendly and highly organised operations assistant to keep everything running smoothly. This role requires you to be onsite at our South Yarra office at least twice a week, with the flexibility to work from home as needed.

You will be part of an inclusive and supportive team that encourages your growth and development alongside our brand.

The Role:

Customer Support: Be the first point of contact for clients via phone and email.

Scheduling: Coordinate installations and maintenance visits, keeping clients and the team informed

Accounts & Payments: Handle client invoicing and payment collections, manage payments to suppliers and accounts matching.

Ordering & Logistics: Order materials, track deliveries and ensure supplies arrive on time for installations.

Team Support: Work with sales, install and maintenance teams to keep projects on track.

We Need Someone:

Highly organised with great attention to detail.

With confident and professional communication skills.

Positive-minded and approachable.

Capable of managing competing priorities.

Able to work independently while keeping the team updated.

Experienced with administration, invoicing, and scheduling (Xero knowledge is a plus).

Comfortable using CRM systems and Microsoft Office (Excel & Word).

We Offer:

Room to grow: as we expand, so do opportunities to develop your skills and take on new responsibilities.

A mix of on-site and remote work (minimum 2 days in South Yarra).

An ego-free, down-to-earth team – we work together to get things done without unnecessary hierarchy or office politics.

Work that feels meaningful: we’re not just pushing paper; we’re helping to create beautiful green spaces that improve homes, offices, and public areas.

If this sounds like you, please apply with a cover letter introducing yourself.

Recruiters, we’ve got this one covered thank you.