About the Role

We are seeking a dynamic, enthusiastic, and self-motivated professional to join our team in a fast-paced and rewarding role based primarily at our Mile End clinic. This full-time position is rostered Monday to Friday, with varying shifts between 8:00am and 5:00pm.

In this multifaceted role, you will work closely with Medical Practitioners, Allied Health Professionals, internal colleagues, patients, and external employers. Your strong customer service skills and ability to multitask will be key to your success.

Key Responsibilities

Greeting and assisting clients upon arrival

Coordinating and collating medical documentation

Managing incoming email correspondence

Performing high-accuracy data entry

Handling phone enquiries in a solutions-focused Customer Service Centre, including:

Scheduling appointments

Responding to general queries

Updating diaries and managing changes

Maintaining patient records

Performing general administrative support tasks

About CHG

CHG is a leading provider of occupational health services with three clinics across Adelaide. Our mission is to improve well-being, prevent injury, and support employers and employees through a holistic approach to health and safety. Our services include:

Pre-employment medical assessments

Trauma response

Primary health care

Injury prevention and management

Allied health and psychological services

Health promotion and rehabilitation programs

We pride ourselves on living our core values: Respect, Excellence, Loyalty, Integrity, and Collaboration. At CHG, we work as a team, embrace challenges, and aim to exceed expectations in every interaction.

Why Join Us?

Comprehensive induction with dedicated manager and mentor support

A supportive and social team environment, including:

Annual end-of-year celebration

Mid-year events

Ongoing clinic-based activities

Internal Health & Wellbeing Program with regular initiatives

CHG-supplied and funded uniform

A workplace that values persistence, teamwork, and individual strengths

Skills & Experience

To thrive in this role, you will:

Be flexible, adaptable, and ready to tackle new challenges daily

Possess excellent computer literacy and attention to detail

Demonstrate professionalism, confidentiality, and initiative

Have a positive attitude and clear communication skills

Ideally have experience in a busy admin or customer service environment

Experience in a medical setting is highly regarded

A current, unrestricted driver's licence is essential, as travel to our Gillman Clinic (regularly) and Elizabeth Clinic (occasionally) is required. The successful candidate must also be able to obtain a clean National Police Check.

How to Apply

Please submit your cover letter and resume via the link below by 9:00am on Friday 1st of August

Your cover letter (maximum two pages) should outline your interest in CHG and highlight your relevant experience in alignment with this role.

Shortlisted applicants will be contacted in the week commencing Monday, 4th of August

CHG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.