Administration Coordinator | St Andrew's War Memorial Hospital

Employment Type: Permanent Full Time
Remuneration: $37.71 - $39.19p/h + 12% Super + Not for Profit Salary Packaging + Penalties & Allowances

Location: St Andrew’s War Memorial Hospital - Spring Hill, Brisbane
Applications Close: 9th of August 2025

Make a meaningful difference with St Andrew’s War Memorial Hospital

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team at St Andrew’s War Memorial Hospital as an Administration Coordinator, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

Your part in St Andrew’s War Memorial

The St Andrew’s Risk and Quality team provides support to the hospital Executive in monitoring and managing risk and quality; implementing and monitoring the Quality Management System; and ultimately maintaining certification against the requirements of the National Safety and Quality Health Service Standards. The purpose of this position is to provide high level professional administrative support to the Risk and Quality Team.

Support the efficient and effective operation of the Risk and Quality team by:

Provide first point of contact for telephone and email enquiries for the Risk and Quality team.

Triage and prioritise telephone calls and enquiries to the Risk and Quality Department and action as appropriate, including the acknowledgement of feedback when required.

Assist with calendars, appointments and room bookings required by the Risk and Quality Team

Coordinate and provide administrative support for hospital meetings and committees including meeting coordination, minutes and agenda and paper preparation and distribution.

Coordinate and provide administrative support for CRAFT Groups meetings including meeting coordination, minutes and agenda and paper preparation and distribution.

Attend CRAFT Group meetings outside of business hours as required.

Administration support for publishing of documents, document control, archiving and coordination of management requirements.

Administrative support for the Incident Management System access and local inquiries regarding password access, profile changes and reporting hierarchy.

Administrative support for the Policy Management System including publishing of documents; access and local inquiries regarding password access; profile changes and reporting hierarchy.

Responsible for accurate filing of correspondence and documentation on insurance and investigation files in accordance with relevant file management procedures.

Administrative support and assistance for coordination of Short Notice Assessment Accreditation reviews and other internal audit and external regulatory reviews.

Handling and distributing incoming and outgoing mail as required.

Monitor, maintain and ordering of office stationary supplies.

Administrative support and maintenance of specified and approved registers and records.

Administration support for Risk and Quality Team projects.

What makes a difference for us?

Previous administrative experience, ideally this will include experience in the health industry.

A flexible and adaptable approach with the ability to self-motivate in an autonomous role.

High level of interpersonal, written and oral communication skills incorporating the abilities to demonstrate tact, integrity and confidentiality.

Expert computer skills, including accurate typing skills of 80wpm.

High level of initiative and negotiating skills to resolve issues in the day-to-day work environment.

Ability to foster harmonious work relationships and work as an effective team member.

Maintain a high level of discretion and confidentiality.

Excellent administrative skills with accuracy and attention to detail.

Ability to meet deadlines and establish work priorities.

Ability to understand the sensitive nature of the hospital environment and apply diplomacy and act accordingly.

Effective time management skills.

Able to demonstrate a friendly and professional manner in the workplace.

What makes a difference for you?

Based in Brisbane since 1958, we’ve developed connections that go far beyond our home, occupying a unique place in the hearts and minds of our community providing world-class health care and first-class treatment results.

Flexible work arrangements to support work-life balance

Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum

Subsidised Parking

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program

A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months' service, in addition to the government scheme

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Professional development, through Graduate Certificates, skills development courses, bursaries, grants and partnerships with leading Universities (Hospitals).

Career development opportunities to challenge yourself, grow and make a meaningful difference

St Andrew’s War Memorial Hospital is proudly part of the UnitingCare family, we’d love you to be too.

At St Andrew’s War Memorial Hospital, we offer world-class health care to families across Queensland and from interstate and are leaders in Cardiac services, Orthopaedics, Neurosurgery (including deep brain stimulation), Vascular surgery and Rehabilitation. By bringing together the finest medical experts, care and technology, we’re able to deliver personalised care and world-class results.

Joining St Andrew’s War Memorial Hospital, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16, 500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Start making a difference today

Our application process takes less than 15 minutes – Click the ‘APPLY’ button to be taken to our online application process and upload your resume and cover letter. Our team are available to answer any questions you may have.

Diversity & Inclusion

Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces