Team Assistant – Full Time or School Hours (Flexible)

Location: Capalaba, QLD

Company: AIS Electrical

Hours: Monday to Friday, 7:00am–3:00pm (negotiable for the right candidate)

About Us

AIS Electrical is a dynamic and growing electrical services business based in Capalaba. We specialise in residential and commercial electrical work, solar and battery installations, air conditioning, and data services. We’re a close-knit team that values initiative, attention to detail, and a strong work ethic. As our business expands, we’re looking for a capable and motivated Team Assistant to support the Director with day-to-day tasks and help ensure our operations run smoothly.

About the Role

This is a varied and fast-paced role that requires someone with exceptional organisation and communication skills. You will play a key part in assisting the Director with administrative support, job coordination, quote management, and customer communications.

Key Responsibilities

Assist the team with general administrative support, including managing and responding to emails, collecting information for quotes, and following up on tasks

Booking and scheduling jobs for technicians

Preparing and managing packing lists for upcoming jobs

Answering incoming calls and customer enquiries

Following up on outstanding quotes and updating the CRM system with notes

Be the first point of contact for client work requests via phone and email

Prioritise and schedule service requests using our internal job management system

Liaise with field technicians to coordinate schedules and monitor job progress

Ensure accurate data entry and information flow across systems for quoting, job tracking, and finance functions

General office duties and ad hoc admin support as required

About You

At least 1 year of experience in a scheduling, coordination or administration role (preferably in a trades/services industry)

Confident communicator with a professional phone manner and strong customer service skills

Highly organised with excellent time management, prioritisation and attention to detail

Ability to work independently, show initiative and solve problems on the go

Strong computer skills including Microsoft Office (Outlook, Excel, Word) and/or Google Workspace

Experience using SimPRO or similar job management systems highly regarded

Background or knowledge of the electrical industry is a bonus

What We Offer

Flexible work hours, including the option for school-friendly hours

Supportive, friendly work environment

Stable full-time role in a respected and growing business

On-the-job training in our systems and processes

If you’re a reliable, detail-driven and proactive assistant who enjoys working in a busy team environment, we’d love to hear from you.

Apply now with your resume and a brief cover letter telling us why you’d be a great fit.