Casual Customer Service Officer

Salary: $45.03 per hour (including casual loading)

Plus up to 14.5% superannuation (conditions apply)

Located at Craigie Leisure Centre

Ref No: 25-076

About Us

The City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive contribution to the City and its community.

About the Position

Craigie Leisure Centre is seeking energetic and team focused Customer Service Officers with excellent communication skills, to join their customer service team.

This position is responsible for responding to customer enquiries, feedback and requests, in a professional and friendly manner, promoting programs and services to increase utilisation whilst also providing administrative support.

The successful applicants will have high level communication skills, experience in delivering a high and accurate level of customer service and will be able to undertake administration tasks effectively and efficiently.

Applicants will need to be available to work a range of hours including mornings, evenings and weekends between 4.45am – 9.15pm.

How the process works

Apply to this ongoing recruitment vacancy.

You will receive a confirmation email once your application has been submitted.

Should you be shortlisted, you will be invited to attend an interview.

How to apply

Click on the "Apply" button below, and submit your resume and a cover letter with an overview of your knowledge and experience addressing the following:

Experience working with customers in both a face-to-face environment and over the phone.

Ability to contribute to and work effectively as part of a team.

Experience in promoting products and services to increase utilization.

Further information can be obtained by calling Bernice Lehman on 9400 4613.

JAMES PEARSON

Chief Executive Officer

The City of Joondalup is committed to diversity and inclusion within all organisational practices and is an equal opportunity employer. The City encourages Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people with a disability, people of all ages, sexualities and genders to apply for this position.

All employees and prospective employees of the City of Joondalup are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed.

Canvassing of Elected Members will disqualify applicants.