Tresillian Arts Centre Customer Service Officer
City Of Nedlands
Posted 3 days ago
The Tresillian Arts Centre is a thriving community facility that provides a wide range of art and other recreational courses and activities. We are seeking an arts enthusiast and customer-focused Customer Service Officer for casual work.
About the City
The City of Nedlands is located 7km from the Perth CBD and includes a diverse range of features from the beautiful river foreshore of Dalkeith and Nedlands to the crisp white sands of Swanbourne beach. With a dedicated workforce of professional service providers, we are committed to ensuring the City of Nedlands is a vibrant, safe, and inclusive community with a high standard of local services and facilities.
About the role
The core function of the role is to provide high quality customer service to the Tresillian Arts Centre users. The Customer Service Officer role will be responsible for taking course enrolments and room hire bookings, responding to enquiries, receiving payments, assisting with exhibitions, event preparation and general administrative duties.
The Tresillian Arts Centre’s opening hours are 8:30am to 5:00pm (Monday to Friday).
This casual position is required to cover for permanent staff members’ leave and to provide other ad hoc relief during busy periods.
The successful applicant will be required to attend in-house training 2 days a week for 4 weeks, on commencement.
About the successful candidate
The successful candidate will have:
- Minimum 2 years’ experience in a customer service role;
- Demonstrated experience in the visual arts industry;
- Sound administrative skills;
- Sound customer service skills; and
- Proficiency in Microsoft Office Suite and electronic record management systems.
What we offer
This casual Level 3 role offers an hourly rate of $47.12 - $52.08 per hour depending on skills and experience (inclusive of 25% casual loading) plus superannuation.
Employee benefits
- Up to 14% superannuation contributions.
- Training and development opportunities.
- Employee Assistance Program & Healthy Workplace Initiatives.
- Private health insurance corporate discounts.
Additional details
Please read the position description to ensure a full understanding of the role.
Confidential enquires can be directed to Kristine Bishop, Coordinator Tresillian Arts Centre on (08) 9389 1977.
Applications must include a cover letter (not more than one page) and a resume demonstrating your suitability for the role.
Applications must have current Australian working rights and be able to provide a National Police Clerance Certificate (no older than 3 months).
How to apply
Applications can be submitted online via the City’s website before 5pm AWST, Monday 7 July 2025.
Please note that early applications are highly recommended as the City reserves the right to close applications and appoint a candidate prior to the closing date.
About City Of Nedlands
The City of Nedlands is situated just 7km from Perth and stretches from the banks of the beautiful Swan River to the edge of the Indian Ocean. A population of over 21,000 live in the suburbs Nedlands, Dalkeith, Mt Claremont, Swanbourne, Karrakatta, and parts of Floreat and Shenton Park. Information for new residents is available to help you settle in comfortably.
On 1 July, 1959 the City of Nedlands was proclaimed at the command of Governor Sir Charles Gairdner, in the packed Dalkeith Civic Hall. Mr Allan Jenkins read out the proclamation and the Minister for Local Government, Mr Leslie Logan, M.L.C. conducted the official swearing in ceremony of the new Mayor, John Charles Smith, the twelve new Councillors and the auditors. He then appointed Mr Allan Jenkins as the City's first Town Clerk. Among those present was MLA for Nedlands, Deputy Premier Charles Court.
Significant events and dates that contributed to the development of the City of Nedlands:
1893: The first move to establish Local Government in our area with the creation of the Claremont Road Board on 31 March, 1893, governing a total area of ten square miles; forty years after the death of Adam Armstrong, Nedlands' first resident.
1898: Approximately two square miles excised to form the Municipality of Claremont.
1932: Name changed from Claremont Road Board to Nedlands Road Board.
1956: Name changed from Nedlands Road Board to the Municipality of Nedlands.
1959: One hundred and thirty years after the first British settlement around the Swan River, Nedlands achieved City status. Name changed from Nedlands Road Board to the City of Nedlands while under the guidance of Mayor John Charles Smith Esq., JP Mayor.
Source: this is an extract from the company’s own website.
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