Customer Service Officer - WRP - Casual
City of Karratha
Posted 1 day ago
Customer Service Officer – WRP – Casual
Casual rate: $46.9359 per hour including loading
Join Our Team as a Customer Service Officer at the Wickham Recreation Precinct!
Are you passionate about customer service and enjoy working in a dynamic recreation environment? The City of Karratha is seeking a motivated Customer Service Officer to be the first point of contact at the Wickham Recreation Precinct. This is an exciting opportunity to support community engagement, provide essential information, and assist with the smooth operation of our premier recreational facility.
About the Role
As a Customer Service Officer, you will:
- Deliver exceptional customer service to patrons, community groups, and organizations.
- Provide information on Council’s recreation programs and facilities in a timely and professional manner.
- Manage bookings and facility hire in accordance with policies and procedures.
- Handle cash transactions securely, ensuring accurate receipt processing and financial accountability.
- Assist in promoting, coordinating, and supporting recreation programs.
- Liaise with facilities staff to maintain the Centre’s operational excellence.
- Contribute to a safe and welcoming environment for all visitors.
About You
We are looking for someone who:
- Has excellent communication, time management, and problem-solving skills.
- Is proficient in Microsoft Office and has experience handling cash transactions.
- Can work both independently and as part of a team.
- Holds a Provide First Aid qualification (or willing to obtain).
- Possesses a C Class Driver’s Licence and a National Police Certificate (no older than 6 months).
- Is available to work evenings and weekends as part of a rotating roster.
Why Join Us?
- Work in a vibrant and supportive team environment.
- Play a key role in enhancing community access to recreation and leisure facilities.
- Enjoy competitive employee benefits and professional development opportunities.
If you are enthusiastic about customer service and recreation, we want to hear from you!
Apply now and become a valued part of the Wickham Recreation Precinct team!
For enquiries, contact the People & Culture Team on 9186 8543.
Applications close: 4.00pm, Thursday 24th July 2025.
About City of Karratha
The City boasts a comprehensive working local history collection containing maps, plans, documents, photographs, newspapers, ephemera and oral history recordings. These are housed at the Karratha Public Library.
The purpose of Economic Development is to build up the economic capacity of the City of Karratha to improve its economic future and the quality of life for all.
It is a process by which the City will liaise with the public, business, government and not-for-profit sector partners collectively, to create better conditions for economic growth and employment generation.
Source: This is an extract from the company's own website.
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