About 9D Care

At 9D Care, we’re more than just an NDIS Registered provider — we’re passionate advocates for personalised, high-quality care. Based in Melbourne and operating across Victoria, we support people with disabilities to live life on their terms. With a strong focus on relationships and reliability, our Support services are trusted by over 200 participants and professionals in the community.

We’re now on the lookout for a Business Development Representative who thrives on connection, can build strong networks, and has a genuine interest in the NDIS and community support space.

About the Role

This is a people-focused, on-the-ground role where you’ll represent 9D Care to referrers, participants, and partners across Victoria. Whether it’s Support Coordinators, Allied Health professionals, Networking Events or community groups — you’ll be nurturing and growing our relationships, turning conversations into referrals, and ensuring our brand is known, respected, and trusted.

What You’ll Be Doing

Proactively build referral networks with Support Coordinators, LACs, hospitals, rehab teams, and other providers.

Represent 9D Care at networking events, expos, and 1-on-1 catch-ups across Melbourne and beyond.

Identify and pursue new growth opportunities in existing and new markets.

Work alongside our operations and marketing teams to align on messaging and service offerings.

Maintain regular follow-up with leads and referrers to build long-term trust.

Meet (and exceed) set referral targets through relationship-based business development.

Maintain accurate records of meetings, outreach, and opportunities in our CRM system.

Contribute ideas to improve our brand visibility and participant experience.

About You

You’re a people person — confident, engaging, and great at building rapport.

You understand how the NDIS works.

You have previous experience in a business development, community engagement, or referral-generation role (NDIS experience highly regarded).

You enjoy being out and about, attending meetings, networking events, and making connections.

Comfortable working towards KPIs and performance goals – you take ownership and don’t shy away from being held accountable

You’re a strong communicator — written, verbal, and interpersonal.

You’re self-motivated and can manage your own schedule and targets.

You genuinely care about helping people access quality support services.