• Student Support and Registrar - Mt Helen Campus
• Full-time, continuing appointment
• HEW 8 - $113,125 p.a. plus up to 17% superannuation

About the role

You will be responsible for the leadership and continual development of the Student Advocacy and International Student Support team, ensuring that students receive timely and relevant supports that promote and foster the development of the skills needed to succeed.

You will:

• lead a specialised team ensuring that the requirements of the Federal Government in Higher Education Support Guidelines 2022 are followed;
• review and develop policy and procedures, and implement recommendations;
• ensure all advice, policies and procedures and work related to international student support is consistent with the ESOS Act and National Code, FedUni policies and procedures, and strategic direction, and legislative instruments; and
• continuously monitor and improve the Student Advocacy and International Student Support services to provide best practice advice and support to students.

​About you

You will possess demonstrated ability to plan, manage and deliver a range of comprehensive, diverse, high-quality services across multiple locations, including leading the evaluation of and continuous improvement and innovation of service initiatives that enhance the student experience.

You will possess demonstrated:

• sound understanding of issues and challenges facing international students of numerous diverse backgrounds and the requirements of the ESOS Act and National Code;
• ability to apply rapidly and accurately, legislative and/or policy change to changed operational work practices;
• ability to lead, manage, coach and develop staff and provide positive leadership to support staff in achieving quality and timely outcomes; and
• ability to strategically influence and persuade clients and management across a large and complex organisation.

​All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

How to apply

Please apply by Sunday, 10 August 2025

Applicants are required to submit a resume and a suitability statement not to exceed two-pages.

View position description

Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.

If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.

For more information on a career with us, please visit our website or let our staff tell you more.