A Registered Training Organisation (RTO) in Melbourne is looking for an experienced Student support officer and Administration officer for a well established RTO in Natural therapy and Mental health courses, plus ELICOS programs.

This role (Administrarion officer) will involve duties such as student support, Admin and compliances support, monthly students’ enrolment, and intakes planning; monitoring student attendances and course progress.

Essential

The Role

Managing student data entry with student management systems - Axelerate

Responding to and managing a range of student enquiries and issues

Coordinating and scheduling classes

Issue Letter of Offer and CoE

Monitor studnet Attendance and Course Progress

Liation with Student recruiting agent enquires

The RTO management platform: axcelerate experience is essential- including understanding of the international student market (the ESOS Act, ESOS Framework, PRISMS and CRICOS & ELICOS) and the Australian VET system.

To be successful at this role you will need to be able to demonstrate and have the following experience:

Excellent interpersonal and relationships building skills

2+ years demonstrated experience in a similar role

A Good knowledge of microsoft office and computer skills

be willing to learn new systems and processes.

Excellent attention to detail

Good time management and organisational skills

Self-motivated with a strong work ethic

bilingual language preferred ( Japanese, Thai Language and Pilipino etc.)

Qualifications

diploma level is essential