We are on a mission of empowering lives around the world through education and with the purpose of making every step seamless for international students dreaming about studying in Australia.

Position Purpose:

The Education Counsellor helps international students to find a solution together by selecting the right course and institute that suits students’ profile, budget & limitations to ensure you reach your desired goal. Driving the achievement of customer service, satisfaction, retention, and customer success.

Positions are Available: Melbourne, CBD VIC 3000

Job Types: Part-time/ Full-time, Immediate start!

Benefits:

Attractive Annual Remuneration package

Uncapped Incentives

Experience of working in an Australian Company with diverse culture.

Unlimited opportunity to grow with the organization

Flexible work arrangement and extensive on job training will be provided.

Key Duties & Responsibilities:

Provide information, advice, and processing of applications for international students seeking placement in Australian education institutions.

Design a tailored and effective study plan according to student's individual situation.

Follow up potential students and maximise the conversion of students submitting applications and finalising enrolments

Instruct students to prepare and complete documents for university or visa application.

Liaison between students, parents, and education providers

Promote other products and services offered by STUDYNET ex; Visa services, OSHC & OVHC & Professional Year.

Maintain after sale service engagement to increase retention of students

Create and maintain accurate client information in the company's CRM system

Other relevant student service duties

Skills and experience

Excellent sales track record, working within a high sales KPI & incentive driven environment.

Tertiary qualification

Have excellent customer service and communication skills.

Work proactively, have a sense of responsibility, and be able to withstand greater work pressures.

Understanding of Immigration system/visa pathways.

Company Profile: https://www.studynet.com.au

StudyNet Pty Ltd is expanding team and we are an Australian technology-based international student placement service provider specialising in providing online services and information for potential international students and professionals across the globe to Australia. We specialise in the Australian Higher Education market.