We have a rare opening for a Cafe Management Couple to lead the relaunch of our contemporary café in the heart of Toowoomba—an exciting opportunity to help launch a rebranding of the café and build a vibrant team and cultivate loyal customers. Nestled within the modern, 102‑room Oaks Toowoomba Hotel and part of a thriving full-service hotel product alongside a large conference centre and contemporary gastro-pub, this position benefits from a fully equipped, staffed kitchen shared with our sister venues. As a dynamic duo, you'll deliver an inviting, well-run café experience every day, serving hotel guests and the general public, with the flexibility to expand from breakfast into lunch service and additional catering & take away offerings.

As a Cafe Management Couple, you will:

Lead from the frontline: Manage a small close-knit team and all things FOH—greetings, coffee service, seating, flow, service recovery

Work as a team: Collaboratively run shifts, support one another, and set service benchmarks

Staff development: Recruit, roster, coach, and inspire casual and part-time staff

Operational execution: Oversee ordering, stock, cash handling, opening/closing, and shift handovers

Brand-building: Contribute to café relaunch strategy—from service style to ambience and to customer experience

Guest engagement: Deliver outstanding hospitality consistently

Professional standards: Maintain pristine presentation, hygiene, café cleanliness, and adherence to RSA

Proactive management: Troubleshoot on the fly and make smart, timely decisions in a busy environment

The ideal candidates will bring:

Hospitality leadership: Experience assisting or managing teams in high‑volume café environment.

Operational mindset: Strong business acumen, product knowledge, and a focus on driving efficient, profitable outcomes.

People skills: Ability to motivate staff, foster a strong team culture, and build rapport with guests.

Availability: Flexibility for weekend —this role is hands-on and high-energy.

Service passion: A genuine love for hospitality and delivering exceptional guest experiences.

Professional standards: High on hygiene, time management, and café presentation

Barista ability: One or both of you have, Australian cafe barista experience—or can create great espresso shots and latte art under pressure

The Venue:

· Modern Café Concept: Positioned for a brand refresh and exciting new direction

· Premier CBD Location: High foot traffic in central Toowoomba

· Fully Equipped: Spacious, well-appointed café ready for your leadership

· Reporting: Work directly with the Regional Manager and collaboratively with the wider property

· Business Growth: Huge potential to grow this café—and your careers—as a leadership team

· Open Daily: Breakfast service, with opportunities to introduce lunch menu and catering

Why join us:

· Leadership & Autonomy: A rare opportunity to co-manage and shape a café experience

· Strong Support & Culture: Collaborative environment with scope for creativity

· Attractive Package: Competitive salary, bonuses, and assistance with relocation/sponsorship

· Career Prospects: Grow with us and the business—this is just the beginning of our café’s journey