Lead people systems, reporting and vendor operations in a dynamic team

Clerk Grade 11/1, salary starting from $149,739 pa plus superannuation and leave loading

Temporary, full-time role until 30 June 2026, based in Sydney CBD

About the role

We’re looking for a systems-savvy and outcomes-focused HR professional to join our People and Capability team as Associate Director, People Systems and Analytics.

In this role, you’ll lead the day-to-day management of our people systems, workforce reporting and external providers, including payroll, contractor management and HCM platforms. You’ll provide expert advice and hands-on support to help the department improve system use, data quality and access to workforce insights while maintaining strong day to day operations while the Department is going through a core people system transformation project.

Reporting to the Director, Talent and People Operations, you’ll manage a small team and oversee our internal reporting function and support the performance and relationship management of key people vendors. You’ll also contribute to capability uplift across the broader P&C function, supporting self-service, compliance and good governance.

This is a great opportunity to take on a leadership role in a fast-paced environment, with a balance of technical expertise, people leadership and strategic problem-solving.

For any questions regarding the role please contact Rebecca Doyle Barcoe, Director Talent and People Operations at [email protected].

To learn more about the role, please click here to download the role description.

About you:

You bring a strong understanding of HR systems, reporting and operations, with experience managing payroll, vendor relationships and workforce analytics in a large or complex setting, ideally with a strong understanding of the NSW public sector operations.

You know how to get the best from shared services or providers and can confidently manage day-to-day issues while keeping longer-term improvements in focus.

You’re experienced in systems such as SAP and Cornerstone (or similar) and have a strong grasp of reporting tools like Power BI. You’re known for being detail-oriented but practical, with a collaborative approach and the ability to build trust with stakeholders at all levels.

You enjoy leading a team, supporting capability uplift, and finding ways to make systems work better for people. You’ll be someone who values good governance, sound processes and delivering high-quality outcomes in a busy environment.

How to apply: Please include a very short cover letter and brief resume that details your capabilities and experience in relation to the above role.

Closing date: Wednesday 6th August 2025 [10.00AM]

Recruitment Contact: Amanda Paterson, Talent Acquisition Partner, [email protected]

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

create social and economic opportunities for the state

support the creation of jobs across the creative, visitor and night-time economies

prioritise First Nations artists, stories and culture

ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all

drive visitation through events, campaigns and visitor experience development

activate our night-time and creative economies to unlock unique precincts and community spaces

deliver a vibrant and responsible hospitality, liquor, racing and gaming environment

support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history.

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.