About Us

At the Gold Headache and Migraine Clinic / M Physio we are the leaders in the treatment and management of headache and migraine conditions.

The company has a great team culture, full of fun and bubbly personalities who support one another to deliver professional results for our patients.

About The Role

We’re looking for a friendly, reliable, and organised individual to join our team as a Casual Administrator. The ideal candidate will have the following availability:

Mondays 7:30am - 5pm

Every second Fridays 1pm - 5pm

With the flexibility to work Tuesday to Saturday if needed.

This role offers approximately 10 hours per week, with additional hours provided during the training period. There will also be opportunity to pick up extra hours depending on staff absences and operational demand.

Who We Are Looking For

We’re looking for a team member who is not only skilled but also a great fit for our team.

The right person will have:

Strong organisational and willingness to have great administrative skills, with the ability to manage their daily administrative duties efficiently and ensure everything runs smoothly.

Excellent communication and interpersonal skills, making it easy to build rapport with patients, colleagues, and external providers.

Reliability and accountability, showing up consistently, following through on commitments, and taking ownership of their role.

A proactive and adaptable mindset, able to learn quickly, take feedback on board, and continuously improve processes.

A positive and team-focused attitude, fostering a supportive, respectful, and collaborative workplace where everyone thrives.

Award Winning Clinic

Our company is composed of award-winning clinics committed to delivering the highest quality of care and expert advice to all our patients.

The company has been featured on Channel 7, 9 and 10 News multiple times, the Courier Mail and ABC news radio, just to name a few.

Awards include the following:

2022 Australia's top 5 Physiotherapist by the Australian Allied Health Awards

2018 Finalist in the Optus Health Business Service of The Year

2016-2020 Finalist in the Australian Small Business Championships Award

2017 Finalist for the HESTA Primary Healthcare Awards

2016 Winner in the Lord Mayors Multicultural Businessperson of the Year

Skills & Experience:

Previous administrative and customer service experience is highly advantageous, but not essential.

Previous experience using Practice Management software (e.g. Nookal) highly advantageous but not essential.

The Gold Coast Headache and Migraine Clinic is a fast-paced environment and we require someone who is capable of prioritising and multi-tasking.

We need someone who is a problem solver and takes initiative with a great work ethic and a can-do attitude to look after our patients and the company.

Your ability to navigate technology and social media is an advantage, i.e. creating social media posts, following up on enquires, using email and learning our cloud-based patient management system.

It is also preferred the successful candidate has a valid Australian car licence.

How We Look After Our Team:

Events - All clinics shut down on a quarterly basis for a fun get-together, with an inspiring speaker for personal and professional growth, followed by a goal-setting workshop, and finishing it off with a fun social night out activity + dinner.

Amazing friendly team - Fun, dynamic and social team with regular get-togethers.

Supportive Management - Ongoing dedicated mentoring.

Career development - Opportunity for career growth through our career development program.

If you feel that you are a good match and could make this role your own, please apply with a covering letter and resume detailing why you are a good match for this position.

Apply now for this excellent administration opportunity!