About the role

We are seeking an enthusiastic and friendly Casual Medical Receptionist to join our team at the Sunshine Eye Clinic in Birtinya, Queensland. As a Casual Medical Receptionist, you will play a vital role in ensuring a positive patient experience by providing exceptional customer service and efficient administrative support. This is a casual position with core essential days being Tuesday, Thursday, and Friday.

What you'll be doing

Greeting and welcoming patients in a friendly and professional manner

Handling patient enquiries and booking appointments in a timely manner

Maintaining accurate and up-to-date patient records and files

Assisting with administrative tasks such as answering phone calls, processing payments

Ensuring the reception area is well-organised and presentable at all times

Providing support to the clinical team as needed

What we're looking for

Previous reception/clerical experience (preferably in a medical specialist setting)

Strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner

Excellent organisational and time management skills, with the ability to multitask and prioritise tasks effectively

Strong computer skills and familiarity with medical practice management software

Attention to detail and a commitment to maintaining accurate records

A warm, empathetic, and customer-oriented approach

About us

Sunshine Eye Clinic is a leading provider of comprehensive ophthalmic eye care services. We are dedicated to delivering exceptional patient care and achieving the best possible outcomes for our patients. We are committed to staying at the forefront of medical advancements and providing our patients with the latest in eye health technology and treatments.

If you are passionate about providing exceptional customer service and contributing to the delivery of high-quality eye care, we'd love to hear from you. Apply now to join our team at Sunshine Eye Clinic.