Join Our Friendly Team at My FootDr Stafford!

Are you a reliable and committed individual with a passion for providing excellent customer service? My FootDr Stafford is seeking a Casual Receptionist to be the welcoming face of our clinic. This role offers flexibility and the opportunity to be part of a supportive healthcare team dedicated to delivering world-class podiatry services.

About Us

Conveniently located in Stafford City Shopping Centre, My FootDr Stafford offers expert, personalised podiatry care to help our community stay active and pain-free. Our experienced podiatrists are committed to delivering innovative treatments tailored to your needs. We proudly serve Stafford and surrounding suburbs, including Everton Park, Kedron, Lutwyche, Chermside West, and Alderley.

As part of the Healthia Group, we foster a collaborative workplace culture and offer outstanding opportunities for professional growth. By joining us, you’ll become part of a connected network of more than 300 allied health practices across Australia and New Zealand, supported by a team committed to lifelong health and wellbeing.

The Role

As the first point of contact for our patients, primarily based at our Stafford location, you’ll play a vital role in shaping their experience with us. This is more than just a front-desk role—you’ll be an integral part of our clinical team, ensuring smooth day-to-day operations and supporting the delivery of outstanding care.

This role will also require you to work at our Brookwater location as needed.

Create a warm and welcoming environment for all patients, ensuring a positive and memorable experience from the moment they walk through our doors.

Assist customers with expert fitting and purchasing of footwear, providing tailored advice and recommendations to help them find the perfect fit.

Efficiently manage patient bookings, cancellations, and follow-up appointments to ensure a smooth clinic flow.

Uphold our stringent hygiene standards by ensuring all podiatry instruments are properly sterilised and maintained.

Provide support to our podiatrists as needed, facilitating seamless clinic operations and enhancing patient care.

Manage patient records, handle billing and payments, and perform various administrative tasks to keep the clinic running smoothly.

Maintain a clean, tidy, and well-presented clinic environment, including regular cleaning tasks and ensuring treatment rooms, reception areas, and common spaces are kept to a high standard.

What We’re Looking For

We’re seeking someone who brings not only experience, but enthusiasm and care:

Full Australian Working Rights

Flexibility to work across at our Brookwater location as needed

Flexibility to cover shifts during staff sick leave and annual leave for both Stafford and Brookwater

Prior experience in footwear fitting and retail sales is highly desirable.

Previous experience in a receptionist or administrative role

Strong attention to detail with multiple tasks

Strong communication and interpersonal skills

Reliable and committed work ethic

Ability to adapt and learn systems and platforms quickly

Why Join My FootDr?

At My FootDr, we don’t just take care of feet—we take care of our people.

Keep Fit, Stay Active: Access a range of gyms, swimming pools, and health centres across Australia at discounted rates for you and your family with Fitness Passport.

Comprehensive Training: Receive thorough training in all aspects of the role to ensure your success.

Supportive Team Culture: Work with a passionate team that values collaboration, professional growth, and client care.

Career Growth Opportunities: As part of a leading allied health organisation, you’ll have access to training and professional development to expand your skills.

Community Impact: Be part of a healthcare provider known for its commitment to quality care, helping clients feel and perform their best.

Competitive Pay: We offer a competitive hourly rate, reflective of your experience and skills.

How to Apply

If you're ready to contribute to a team that values patient care and professional excellence, we'd love to hear from you. Please send your resume and a brief cover letter outlining your suitability for the role by clicking APPLY NOW.

To learn more about My FootDr, please visit our website: www.myfootdr.com.au