About The Role

We are seeking an enthusiastic receptionist who will work permanent, part-time (approximately 30 hours per week) at our Sunnybank Hills Clinic with the occasional shift at our Springhill Clinic.

This is a diverse role where you will be dealing directly with patients, third-party organisations and expert clinicians on our team. Outstanding verbal and written communication skills and a can-do attitude are essential, as is the ability to work well in a team environment.

About Us

At the Brisbane Headache and Migraine Clinic we are the leaders in the treatment and management of headache and migraine conditions.

The company has a great team culture, full of fun and bubbly personalities who support one another to deliver professional results for our patients.

This position caters those who simply want to be a receptionist in a well-respected physiotherapy clinic, or those who may aspire a career pathway to achieve higher positions such as a Practice Manager.

Award Winning Clinic

Our company is composed of award-winning clinics committed to delivering the highest quality of care and expert advice to all our patients.

The company has been featured on Channel 7, 9 and 10 News multiple times, the Courier Mail and ABC news radio, just to name a few.

Awards include the following:

2018 Finalist in the Optus Health Business Service of The Year

2016-2020 Finalist in the Australian Small Business Championships Award

2017 Finalist for the HESTA Primary Healthcare Awards

2016 Winner in the Lord Mayors Multicultural Businessperson of the Year

How We Look After Our Team:

Events - All clinics shut down on a quarterly basis for a fun get-together, with an inspiring speaker for personal and professional growth, followed by a goal-setting workshop, and finishing it off with a fun social night out activity + dinner.

Amazing friendly team - Fun, dynamic and social team with regular get-togethers.

Supportive Management - Ongoing dedicated mentoring.

Career development - Opportunity for career growth through our career development program.

Work-Life balance flexibility - With time off over Christmas.

Free on-site parking at both our Brisbane locations.

About You

You’re a motivated, reliable individual with a strong work ethic and a natural ability to connect with people. You're someone who thrives in a dynamic, patient-focused environment and takes pride in delivering an exceptional experience from the moment a patient walks through the door.

Previous administrative experience in a private allied health setting (such as physiotherapy, chiropractic, podiatry, or optometry) is highly preferred, particularly if you’ve used Nookal or Cliniko. You understand the pace, the expectations, and the importance of patient retention and continuity of care.

You’re confident using technology and comfortable across digital platforms—whether it's creating a social media post, responding to online enquiries, or navigating a cloud-based practice management system. You’re proactive, capable of working autonomously, and bring a strong sense of accountability to your role.

What We’re Looking For

Minimum 30 hours per week availability, Monday to Friday

Proven allied health admin experience is highly advantageous

Confident using Nookal, Cliniko, or similar software

Tech-savvy with experience in social media and digital comms

A genuine passion for delivering high-quality patient experiences

Strong problem-solving skills and the ability to work independently

A positive, team-oriented mindset

Current driver’s licence preferred

Please note:
This role requires consistent availability across routine shifts during weekdays and occasional weekends. It is ideally suited to someone not currently studying or engaged in other regular daytime commitments, as flexibility is limited due to patient scheduling needs.

If this sounds like you and you’re looking for a meaningful role in a supportive team where your contribution truly matters, we’d love to hear from you!

PLEASE NOTE: We will only accept applications which have submitted all of the following:

Cover Letter

Resume

Completed application form via this URL: https://forms.gle/JVBBHm1DzKp1hWh26