Packcentre is a leader and innovator in Point of Sale (POS) Management providing a comprehensive range of POS solutions, from storage and distribution, shed network management, kitting, product management, production and packaging management and online fulfilment services. Packcentre’s warehousing and distribution network not only provides solutions for secure storage; we have national modern bonded warehousing, climate and temperature-controlled storage and facilities, pick pack dispatch capabilities, delivery and reverse logistics, inventory management control, automated order processing and tracking and container management expertise. Furthermore, we provide a 3PL option for repacking product for all types of purposes from international repackaging to standardise product and packaging to Australian standards.

We are seeking a highly motivated Operations Manager to manage, direct and coordinate all aspects of our warehouse operations and production process. The right candidate will have a hands-on leadership approach, encourage proactive teamwork and is a work health and safety champion.

Responsibilities:

Ensure productivity is at its maximum, implement changes to improve efficiency and accuracy of fulfilment.

Identify staff strengths and weaknesses and encourage teamwork and solution thinking.

Support and encourage growth and continuous improvement with the business to ensure Packcentre remains a market leader.

Communication, reliability, professionalism and punctuality are key elements of this position.

Oversee the day-to-day activities of the NSW operation, starting with the basics of receiving, storing, and dispatching goods, through to the co-packing production schedule and on to the customer service support activity.

Team Leadership: Supervise and coordinate all staff via your team leaders, for daily efficiency and effectiveness using clear, professional and regular communication.

Inventory Management: Monitor inventory levels, conduct regular audits, and implement strategies to optimize stock accuracy, stock levels, and reduce discrepancies.

Process Improvement: Identify areas for operational improvement, implement best practices, and lead continuous improvement initiatives.

Budget Management: Develop and manage budgets for warehouse and co-packing operations, ensuring cost-effective practices and resource allocation.

Safety & Compliance: Ensure the NSW Operation complies with all WHS and specialised government and independent regulations and accreditations necessary to satisfy customer requirements. Conduct/facilitate regular training and safety audits.

You’ll always be an active team player and a leader that people look up to, with a 'Hands on' approach, leading by example. Getting the basics of warehousing, distribution, co-packing and customer service right, will lead to the ongoing success that you and your team will grow with and be proud of.

If this sounds like you, we would love to hear from you.