About the role

The GP Hub on Thynne Street is seeking a passionate and experienced Medical Receptionist to join our team on a part-time / full time / casual basis. Based in Bruce, this role is essential in providing exceptional customer service and administrative support to our medical practice and patients

What you'll be doing

Greeting and welcoming patients in a friendly and professional manner

Scheduling appointments and managing the practice's appointment book

Handling patient inquiries, both in-person and via phone, email or other channels

Assisting with the processing of patient registrations, records and medical claims

Maintaining accurate and up-to-date patient information in the practice management system

Providing general administrative support to the clinical team as required

Ensuring the clinic is well-organised and presentable at all times

What we're looking for

Previous experience as a medical receptionist is essential.

Excellent communication and interpersonal skills, with the ability to engage with patients from diverse backgrounds

Strong organizational and multi-tasking skills, with attention to detail

Proficient in using medical practice management software and computer systems. We use Best practice and Xestro softwares.

A friendly, professional and empathetic demeanour when interacting with patients

The ability to work collaboratively within a team and adapt to a fast-paced environment

This role includes flexible working outside of business hours, during weekends and/or on public holidays

What we offer

Competitive hourly rate - dependent on past experience and performance.

Supportive and inclusive team environment.

Free onsite car parking

About us
Our modern medical practice offers a wide range of general practice services, as well as specialist clinics and allied health services. We are committed to delivering high-quality, patient-centred care and creating a positive experience for both our patients and our employees.
If you are passionate about healthcare and delivering exceptional customer service, we encourage you to apply for this role.

Only successful candidates will be contacted.