Join the Orthokids Team

Are you friendly, organised, and motivated to be part of a team that supports children and their families every day? Orthokids is hiring a Client Care & Administration professional to help us make a real difference.

About Us

Orthokids is Melbourne’s leading children’s bracing and orthotic clinic. With a team of 20 across multiple clinic locations, we’re dedicated to delivering exceptional care to kids and their families.

The Role

You’ll be part of a close-knit Client Care team, supporting clients and families while ensuring our clinic runs smoothly. This full-time role is primarily based at our Surrey Hills head office.

Key Responsibilities

Welcome families with warmth and professionalism

Manage appointments and scheduling (Cliniko)

Answer phone and email enquiries clearly and kindly

Support clinicians with day-to-day coordination

Handle billing and NDIS funding processes

What You Bring

Experience in healthcare or NDIS settings (preferred)

Excellent communication and empathy

Strong attention to detail and multitasking ability

Confident with Microsoft Office

Respect for privacy and patient confidentiality

Why Join Us?

Supportive, friendly team culture

Meaningful work that makes a difference

Full training provided

How to Apply

Send your resume and a brief cover letter to [email protected], explaining why you’d love to work with us.

Applications close: 3rd August 2025
Orthokids is an equal opportunity employer. We welcome diversity and encourage all qualified applicants to apply.