We began 24 years ago with a knock-out exhibition at the Art Gallery of NSW which raised over a million dollars. People from the remotest, most beautiful part of the desert, then used this money to develop their own organisation, with a culture of caring, compassion and determination.

At the time, the focus was to get family members home to Kintore on dialysis, for people to be looked after on country and to maintain the traditions of looking after country and passing on cultural heritage to future generations.

It took a little time…and a lot of hard work…but in 2004, Purple House started dialysis in Kintore, the first of its kind, and set a precedence for many others to follow.

Today we are proud to say we have helped many communities to get their people home and now operate Dialysis in 20 (and growing) remote communities across NT, SA and WA. We also run two mobile dialysis trucks, provide a range of support services including Aged Care, NDIS, Primary Health and Social Support, run a successful bush medicine social enterprise and always working on new innovations.

We have come a long way in two decades and are excited about the next chapter!

About the Role

We are looking for an experienced and hands-on Aged Care Operations Coordinator to lead, support, and oversee the delivery of aged care programs for clients living with chronic illness in Alice Springs. You will work closely with the Senior Case Manager and a multidisciplinary team to ensure quality, person-centred care that meets Aged Care Standards and supports client independence and dignity.

This position focuses on the evolving and sustainable delivery of aged care services, particularly for renal dialysis clients and their families. As the operational lead, you will manage day-to-day service delivery while building strong relationships with clients, staff, and community stakeholders.

Key Responsibilities

Oversee and coordinate daily aged care services for renal dialysis clients and their families.

Work collaboratively with the Senior Case Manager to ensure continuity of care and program compliance.

Lead, mentor, and support a team of Aged Care Support Workers.

Build and maintain strong relationships with clients, families, staff, and external service providers.

Ensure services are delivered in line with cultural protocols, aged care legislation, and internal policies.

Support ongoing quality improvement through data collection, evaluation, and reporting.

Assist in the coordination and delivery of aged care projects within budget and timelines.

Maintain accurate client records and reporting systems.

About You

You’re a confident communicator and compassionate leader with a strong understanding of aged care service delivery in remote and regional contexts. You’re flexible, solutions-focused, and committed to supporting First Nations clients in a culturally respectful way.

You’ll also bring:

Diploma in Aged Care, Community Services, or related field.

Experience in aged care or disability service coordination, including staff supervision.

Sound knowledge of person-centred and trauma-informed practice.

Strong understanding of Aged Care Quality Standards and client-directed care.

Experience working in cross-cultural contexts, preferably with First Nations peoples.

Excellent problem-solving, risk management, and decision-making skills.

Strong organisational and time management skills.

Proficiency in Microsoft Office and client management systems.

Requirements

National Criminal History Check (or willingness to obtain)

Current First Aid and Basic Life Support certification

Current C Class Driver’s Licence (able to drive in NT)

What You’ll Need to Succeed

Diploma in Aged Care or a relevant qualification.

Experience in aged care, disability services, or case coordination.

Strong understanding of client-directed care and trauma-informed practice.

Excellent communication and interpersonal skills, with the ability to build effective working relationships.

Cultural competence and a respectful approach to working with First Nations peoples.

Skills in care planning, client assessment, and case management.

High-level decision-making and problem-solving skills.

Proficiency in Microsoft Office and client management systems.

What we offer

Attractive salary with 11.5% super + generous salary packaging options

6 weeks annual leave plus 17.5% leave loading

Other generous leave entitlements

We offer relocation assistant to support your move to this beautiful part of Australia

How to apply

If you think you're a great fit for this role, please tell us why by submitting a one-page cover letter and resume via SEEK.

We encourage you to explore our website, Facebook and Instagram to see how we roll.

For general enquiries about the position, or a for a copy of the position description, please reach out to the People team at [email protected]

No Agencies Please

Applications close on 28 August 2025

You are encouraged to apply as soon as possible as applications will be reviewed on submission and as such the closing date is subject to change without notice.

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.